Traffic & Revenue Manager – I 77

Ferrovial•Charlotte, NC

10d

About The Position

The Traffic & Revenue Manager is responsible for overseeing the day-to-day performance of the project, focusing on traffic and revenue forecasting, dynamic pricing execution, and performance monitoring. The Traffic and Revenue Manager works at the intersection of applied analytics, sketch modeling, and strategic planning. As the primary conveyor of information about revenue performance, you will interface with key stakeholders including Virginia Department of Transportation, rating agencies, and shareholders. Additionally, the Traffic & Revenue Manager oversees and contributes to the processing, compilation, analysis and reporting of data for the concession. This manager has the responsibility for quarterly reporting to the Board of Directors (BOD). This should include preparing and presenting quarterly updates at each BOD meeting, as well as providing clear explanations for traffic performance—both in cases of overperformance and underperformance to various levels of leadership.

Requirements

Master’s Degree in Transporation Engineering or related required
7 to 10+ years of experience in business analytics, transportation analysis, engineering consultancy or equivalent academic experience required
Effectively manage tasks and strict deadlines with independence
Confident in managing, delegating and reviewing the work of direct reports
Ability to interact with colleagues and executive-level employees in a self-managed team structure
Must be able to multitask, problem solve, and implement innovative processes within a fast-paced, innovative environment
Superior quantitative skills
Solid writing and verbal communication skills, particularly technical report writing skills
Strong presentation skills and the ability to communicate with various stakeholders.
Must be able to demonstrate computer proficiency, especially with Microsoft Word and Power Point and other PC based programs

Nice To Haves

Cross-cultural communication skills are highly valued.
Familiarity with matrix organizational structures is a plus.
Knowledge of statistical analysis software, traffic modeling analysis software and database management software will be valuable for the position
Advanced skills with Excel. Experience with Tableau, R Studio, extremely useful. Java, SAS, SPSS a plus.
High level of proficiency with Word and Power Point and other common PC based programs.

Responsibilities

Manage the development of traffic and revenue forecasts to support operational decisions, pricing updates, and budget planning.
Monitor the performance of the project and oversee the implementation of pricing strategies.
Analyze traffic trends, customer behaviors, and system performance to identify improvement opportunities.
Maintain and enhance models, dashboards, and reporting tools to track key performance indicators.
Develop and refine pricing strategies with data analysis and forecasting.
Support implementation of new technologies, pricing algorithms, and tools as directed by senior leadership.
Proactively understand the project’s traffic performance, operational requirements, customer expectations, and revenue needs of the company.
Create hypotheses and translate them into analysis requirements, and identify meaningful insights that help improve our customer experience and project utilization.
Oversee the development of traffic and revenue forecasts for the project, including for the annual budgets and for the quarterly revisions.
Proactively explain performance relative to this budget throughout the year
Prepare illuminating and reliable monthly reports summarizing traffic, revenue and economic conditions for the project
Collaborate with other teams to ensure efficient operation of the project.
Coordinate with the COOs, Marketing, and other internal teams to develop novel and effective ways to improve traffic and revenues through design, signage, and communication changes
Supervise engineers and analysts, providing guidance on technical methodologies and reviewing analytical work.
Coordinate the Traffic and Revenue Department workload to ensure accountability, reliability, and accuracy by delegating the necessary tasks and responsibilities to team members to ensure department goals are met
Support the leadership and contribute to presentations and reports for internal and external stakeholders
Sever as a key liaison to shareholders, senior leadership, and other stakeholders translating technical findings into strategic recommendations
Support a culture of continuous improvement, encouraging innovations with new technologies, pricing strategies, and analytical techniques
Other related duties as assigned