Tradeshow Planner (Congresses)

Maritz

5d • Remote

About The Position

Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible. This Tradeshow Planner (Congresses) will act as the primary client liaison and lead for assigned congress and tradeshow programs. You’ll manage tradeshows through the implementation of strategy, delivery of program objectives, and execution of logistics, while working closely with clients, associations, and internal teams. This role is responsible for coordinating all aspects of congress and tradeshow planning from post-contract execution through final billing, ensuring seamless program delivery and exceptional client service. This role requires direct experience supporting congresses, conventions, and tradeshow events, including booth logistics, attendee management, supplier coordination, and registration management. You will also manage congress calendars, registration websites, and tradeshow logistics through Cvent and related platforms to ensure successful program outcomes.

Requirements

• Bachelor’s degree or equivalent experience required.
• Prior experience supporting congress, convention, or tradeshow events required, including booth coordination, attendee registration, supplier coordination, and onsite logistics.
• Experience working within meetings, events, hospitality, or tradeshow planning environments strongly preferred.
• Strong organizational skills with the ability to manage multiple programs, deadlines, and competing priorities.
• Excellent communication, interpersonal, and client service skills.
• Experience using Cvent and event registration platforms for attendee management, reporting, and congress logistics.
• Strong technical aptitude, including experience managing data, reporting, and program logistics using Excel and event management systems.

Nice To Haves

• Experience supporting healthcare, pharmaceutical, or association congress events.
• Experience managing online registration systems and attendee management platforms.
• Background in hospitality, hotel operations, or event coordination.

Responsibilities

• Serve as the primary client liaison and lead for assigned congress and tradeshow programs, managing logistics, timelines, and execution from post-contract planning through final billing and reconciliation.
• Support booth and tradeshow logistics, including coordinating booth setup, managing shipping of materials, overseeing ancillary meetings, purchasing access badges, and ensuring all onsite logistical needs are executed successfully.
• Coordinate directly with associations, venues, and suppliers, managing room blocks, meeting space, accommodations, and all congress-related logistics to support program objectives.
• Manage attendee registration and housing logistics, including gathering website requirements, supporting registration builds, processing registrations, and maintaining accurate attendee records and reporting.
• Develop and maintain detailed congress and tradeshow timelines and schedules, ensuring deadlines, cancellation dates, and logistical milestones are tracked and met in accordance with client service level agreements and standard operating procedures.
• Maintain ongoing client engagement and communication, participating in client and third-party meetings, providing status updates, and ensuring alignment with client goals, expectations, and servicing requirements.
• Manage congress and tradeshow program data and reporting, utilizing Cvent and Excel to track rooming lists, attendee registration, transfers, arrivals and departures, and overall program performance.
• Provide financial and budget support, tracking program expenses, managing allocated budgets, reviewing historical and current program data, and identifying opportunities for cost savings and operational efficiencies.
• Manage congress calendars and registration platforms, including maintaining Cvent websites and Tradeshow Landing Pages to support attendee management and program logistics.
• Partner with internal teams and stakeholders to ensure successful program execution, contributing to a collaborative team environment and supporting continuous improvement of client servicing and program delivery.

Benefits

• Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
• View all details at: www.MaritzBenefits.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level