Dispatch
Cool Willy's•Tucson, AZ
2d•$18 - $21•Onsite
About The Position
Cool Willy’s Heating & Cooling is growing, and we’re looking for an experienced Trades Dispatcher to join our team in Tucson! If you thrive in a fast-paced service environment, know how to keep technicians moving efficiently, and are comfortable working in Service Titan, we want to hear from you.
Requirements
- Previous dispatcher experience in the trades (HVAC, plumbing, electrical, or similar)
- Hands-on experience with Service Titan (required)
- Strong communication, organization, and multitasking skills
- Ability to stay calm and solutions-focused in a fast-paced environment
- Reliable, detail-oriented, and team-focused mindset
- Must be able to pass a background check and drug screen
Responsibilities
- Dispatch and schedule service technicians efficiently throughout the day
- Mange closes out technicians, assuring information, parts, and pay are correct
- Utilize Service Titan to schedule jobs, manage technician workflows, and update job statuses
- Update clients on appointment times
- Handle schedule changes, emergencies, and priority calls with confidence
- Ensure a high level of customer satisfaction through clear communication and follow-up
Benefits
- Supportive team environment
- Opportunity to grow with a respected local service company
- Competitive hourly pay based on your experience
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
