Dispatch

Cool Willy'sTucson, AZ
2d$18 - $21Onsite

About The Position

Cool Willy’s Heating & Cooling is growing, and we’re looking for an experienced Trades Dispatcher to join our team in Tucson! If you thrive in a fast-paced service environment, know how to keep technicians moving efficiently, and are comfortable working in Service Titan, we want to hear from you.

Requirements

  • Previous dispatcher experience in the trades (HVAC, plumbing, electrical, or similar)
  • Hands-on experience with Service Titan (required)
  • Strong communication, organization, and multitasking skills
  • Ability to stay calm and solutions-focused in a fast-paced environment
  • Reliable, detail-oriented, and team-focused mindset
  • Must be able to pass a background check and drug screen

Responsibilities

  • Dispatch and schedule service technicians efficiently throughout the day
  • Mange closes out technicians, assuring information, parts, and pay are correct
  • Utilize Service Titan to schedule jobs, manage technician workflows, and update job statuses
  • Update clients on appointment times
  • Handle schedule changes, emergencies, and priority calls with confidence
  • Ensure a high level of customer satisfaction through clear communication and follow-up

Benefits

  • Supportive team environment
  • Opportunity to grow with a respected local service company
  • Competitive hourly pay based on your experience
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service