Trade Business Coordinator

Masco • Carmel, IN

11d

About The Position

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
Your Role at Delta Faucet
The Trade Business Coordinator plays a vital role in supporting Delta Faucet Company’s (DFC) Trade sales organization through a blend of sales enablement, business administration, and continuous improvement. This role is ideal for an ambitious early-career professional eager to gain a deep understanding of how sales, operations, and marketing interact to drive business success.

Requirements

• Educational Background: Bachelor's degree in business, marketing, analytics or a related field is preferred.
• Experience: Previous experience in a sales support or administrative role is preferred.
• Technical Skills: Fluent in Excel, Power BI, and Smartsheet. Highly Proficient in Microsoft Office Suites including Outlook, Teams, and Co-Pilot.
• CRM Experience: Familiarity with CRM (Salesforce) for data entry and management preferred.
• Organizational Skills: Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Customer-focused with strong relationship management skills.
• Highly organized, detail-oriented, and proactive.
• Data-driven mindset with ability to use CRM and reporting tools to drive insights.
• Team-oriented and adaptable to cross-functional collaboration.
• Continuous improvement mindset
• Passionate about supporting DFC’s mission to transform the experience of water.

Responsibilities

• Coordinate support materials for customer meetings and trade shows, ensuring seamless execution and communication.
• Partner with Channel Marketing and CRM Analyst on campaign planning and execution via lead / contact data upload to Salesforce.
• Ensure data accuracy of sales directories, territory maps, and distribution lists for internal and external sales teams across websites, literature, and internal systems.
• Support sales administrative tasks for Trade Sales as prioritized by manager.
• Enhance data quality through maintaining accurate and complete CRM (Salesforce) records to ensure alignment with DFC’s digital sales roadmap.
• Manage CRM user-access (onboarding and termination), setup, and troubleshooting as needed.
• Support digital roadmap development and enhancements through participating in User Acceptance Training as the subject matter expert for data records and user access.
• Crosstrain with key functions of the Sales Enablement team to provide support as needed and develop skills for future opportunities.
• Coordinate support for internal Trade Leadership Team meetings and events
• Coordinate and maintain Trade Leadership Team event calendar
• Support new hire onboarding program through processing of system access requests and maintain role-based user access reference documentation.
• Manage invoice processing in support of Trade Sales Enablement contracts

Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level