Tow Truck Driver - Service Department Support

Maplewood Toyota • Maplewood, MN

1d • $60,000 - $80,000 • Onsite

About The Position

Since 1982, Maplewood Toyota in Maplewood, MN has been a highly trusted Toyota dealership in the Minneapolis and St. Paul, MN area. We believe that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees with a secure future. Tow Truck Driver – Service Department Support Location: Maplewood Toyota Department: Service Reports To: Service Manager / Fixed Ops Leadership Position Summary The Tow Truck Driver is responsible for safely transporting customer and dealership vehicles to and from the service department while delivering a professional, customer-first experience. This role supports service operations by ensuring timely vehicle movement, assisting with light service-related tasks, and maintaining a high standard of care for all vehicles. This position is not a traditional tow operator role—it is a key part of the service team focused on supporting internal operations and enhancing the customer experience. Salary: $60,000 - $80,000 yearly

Requirements

• Valid driver’s license with clean driving record
• DOT certification or ability to obtain if needed
• Ability to safely operate towing equipment and secure vehicles properly
• Strong attention to detail and safety awareness
• Excellent communication and customer service skills
• Ability to lift, push, and pull up to 50 lbs
• Ability to work outdoors in all weather conditions
• Frequent standing, walking, and vehicle entry/exit

Nice To Haves

• Previous towing or flatbed experience preferred (but not required)
• Basic mechanical knowledge
• Experience in dealership or automotive environment

Responsibilities

• Safely tow customer vehicles to and from the dealership
• Transport vehicles between dealership buildings as needed
• Perform vehicle pickups and deliveries for service customers
• Ensure proper loading, securing, and unloading procedures at all times
• Provide a professional, friendly interaction at every customer touch point
• Clearly communicate arrival times and set expectations
• Represent the dealership brand while off-site
• Assist with vehicle staging, parking, and organization across buildings
• Support service advisors and managers with vehicle logistics
• Maintain awareness of daily service flow and prioritize accordingly
• Perform daily inspections of tow truck and equipment
• Maintain cleanliness and presentation of the tow truck
• Report any maintenance or safety concerns immediately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed