Tow Truck Driver - Service Department Support
Maplewood Toyota•Maplewood, MN
•$60,000 - $80,000•Onsite
About The Position
The Tow Truck Driver is responsible for safely transporting customer and dealership vehicles to and from the service department while delivering a professional, customer-first experience. This role supports service operations by ensuring timely vehicle movement, assisting with light service-related tasks, and maintaining a high standard of care for all vehicles. This position is not a traditional tow operator role—it is a key part of the service team focused on supporting internal operations and enhancing the customer experience.
Requirements
- Valid driver’s license with clean driving record
- DOT certification or ability to obtain if needed
- Previous towing or flatbed experience preferred (but not required)
- Ability to safely operate towing equipment and secure vehicles properly
- Strong attention to detail and safety awareness
- Excellent communication and customer service skills
Nice To Haves
- Basic mechanical knowledge
- Experience in dealership or automotive environment
Responsibilities
- Safely tow customer vehicles to and from the dealership
- Transport vehicles between dealership buildings as needed
- Perform vehicle pickups and deliveries for service customers
- Ensure proper loading, securing, and unloading procedures at all times
- Provide a professional, friendly interaction at every customer touch point
- Clearly communicate arrival times and set expectations
- Represent the dealership brand while off-site
- Assist with vehicle staging, parking, and organization across buildings
- Support service advisors and managers with vehicle logistics
- Maintain awareness of daily service flow and prioritize accordingly
- Perform daily inspections of tow truck and equipment
- Maintain cleanliness and presentation of the tow truck
- Report any maintenance or safety concerns immediately
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
