Tow Driver - Manager
Bald Eagle Tow•Naples, FL
About The Position
Join our team and help keep operations running smoothly, safely, and efficiently. We're seeking a dependable, experienced professional who can support drivers, reinforce safety standards, and provide day-to-day operational leadership. Monday through Friday 8am-5pm on call two nights a week and every other weekend. We are open to out of state applicants interested in relocating Florida. Relocation assistance is negotiable.
Requirements
- 1–3 years of tow truck operating experience required
- Clean driving record
- Ability to drive a manual transmission
- Minimum Class E license
- Basic computer skills (email, typing, data entry)
- Strong written and verbal communication skills
- Must pass a background check (law enforcement rotation requirements)
- Professional, dependable, and team-oriented
Nice To Haves
- Experience with TOPS or similar dispatch software preferred
- Spanish fluency preferred
Responsibilities
- Serve as the primary point of contact for drivers during shifts
- Address questions, provide updates, and resolve or escalate concerns
- Facilitate regular driver huddles to align expectations and goals
- Assist with developing and adjusting driver schedules
- Coordinate coverage for absences, callouts, and gaps
- Conduct routine truck and equipment inspections
- Ensure cleanliness, organization, and readiness standards
- Verify maintenance issues are properly documented and reported
- Support post–road test training and identify skill gaps
- Collaborate on coaching plans to strengthen driver performance
- Promote adherence to policies, procedures, and safety protocols
- Provide constructive feedback and escalate concerns when necessary
- Act as a communication bridge between drivers and management
- Lead by example with professionalism and safety awareness
- Assist with onboarding, training packets, road test coordination
- Support compliance with certifications (TIMS/NIMS, etc.)
- Recognize strong performance to boost morale and engagement
Benefits
- Competitive Benefits Package
- Medical, Dental & Vision Insurance
- Incentive Pay & Shift Differentials
- Paid Time Off
- 401(k) with Company Match
- Company-Sponsored Life Insurance
- Supplemental Accident, STD & Critical Illness Coverage
- Work-Life Balance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
