About The Position

The Tournament Services Coordinator is responsible for delivering personalized, high‑quality service to golf groups within the Bass Pro Shops – Hospitality division. This role ensures each group’s unique preferences for on‑course games, contests, and tournaments are fully understood and executed with precision. Working collaboratively with golf leadership teams, the coordinator oversees all event details to provide exceptional service and consistently exceed guest expectations.

Requirements

  • High School Diploma or Equivalent
  • Organizational skills- must be able to multi-task
  • Communication: oral and written
  • Computer skills: Microsoft suite and Golf Genius

Nice To Haves

  • Bachelor's Degree in Business
  • Class A PGA Member Preferred
  • 2 years of preferred experience

Responsibilities

  • Proactively communicate with guests prior to arrival to determine and coordinate their golf tournament service needs
  • Create and manage Events and Tournaments in Golf Genius, including building customized rosters, pairings, and scoring formats
  • Greet and engage guests on property to establish rapport and ensure a seamless tournament experience
  • Manage a high‑volume scheduling calendar with multiple overlapping groups and event timelines
  • Coordinate with each golf course operation to ensure they receive all necessary materials, information, and support for group events.
  • Perform additional duties as assigned to support overall golf operations and guest satisfaction

Benefits

  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!
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