Tourism Intern

Doyon Limited • Fairbanks, AK

1d

About The Position

Kantishna Roadhouse (KRH) is a full-service, backcountry lodge located 90 miles inside Denali National Park. Due to the Denali Park Road closure, the lodge is accessible only by small aircraft, and employees should expect a truly remote, wilderness-based work environment. Because of this remoteness, staff are expected to live on-site for the entire season (approximately June 1 to September 15) with no ability to leave the park on days off. Employees may enjoy hiking and exploring the surrounding backcountry during their free time, but travel outside the park is not available. KRH operates with a small, close-knit team and hosts a limited number of guests, so every staff member plays a vital, hands-on role in daily lodge operations. Room and board are provided at no cost to employees. JOB SUMMARY: Under the supervision of the General Manager, the Tourism Intern will gain hands-on experience in the tourism and hospitality industry. This internship provides exposure to operations in Fairbanks, Healy, and Denali National Park and Preserve, with a focus on reservations, guest services, and business operations. The Tourism Intern will support both front-line and back-office functions, contributing to the overall guest experience and operational efficiency.

Requirements

• Must be a Doyon Shareholder
• High School Diploma or Equivalent Experience
• Valid driver’s license and access to a registered, insured vehicle
• Basic computer skills; ability to learn reservation systems
• Self-motivated and able to work independently and as part of a team

Responsibilities

• Assist with reservations processing via phone, email, and online systems
• Provide accurate and timely information to guests and travel agents
• Support front desk and reception duties, including telephone handling and guest inquiries
• Help maintain accurate reservation and billing records
• Participate in marketing efforts such as brochure mailings and outreach
• Assist in developing and upholding customer service standards
• Contribute to smooth hotel and lodge operations in coordination with staff
• Perform general office tasks such as filing, copying, and data entry
• Work independently on assigned projects and special tasks
• Perform other duties as assigned

Benefits

• Room and board are provided at no cost to employees.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees