TOURISM GUIDE

State of Nebraska•Crawford, NE

10d•$15•Onsite

About The Position

Nebraska State Historical Society at the Fort Robinson History Center is seeking a visitor focused and engaging tourism guide for our summer 2024 season. The position will interact with visitors through site programming and gift shop sales, help maintain our historical structures and green spaces for best visitor experiences, and share information about the fort and its historical significance as well as other interests around the area. Fort Robinson’s exquisite views and rich history offer a truly unique experience for staff and visitors to share. Look at what we have to offer! • 13 paid holidays • Vacation and sick leave that begin accruing immediately • Military leave • 156% (that's not a typo!) state-matched retirement • Tuition reimbursement when within budget • Employee assistance program • 79% employer paid health insurance plans • Dental and vision insurance plans • Employer-paid $20,000 life insurance policy • Public Service Loan Forgiveness Program (PSLF) through the Federal government • Wide variety and availability of career advancement as the largest and most diverse employer in the State • Opportunity to be part of meaningful work and make a difference through public service • Training and Development based on your career aspirations • Fun, inviting teammates • A safe and secure environment At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. Apply to join our team today!

Requirements

Experience in public contact OR coursework/training or experience in history, art history, recreation, event planning, or areas related to Nebraska history, geography, or culture.
Regular and reliable attendance is required.

Nice To Haves

High School graduate and experience with customer service OR coursework/training or experience in history, art history, recreation, event planning or areas related to Nebraska history, geography or culture.
Knowledge of, or desire to learn, Nebraska's history and culture.
Ability to interact with the public professionally, work well with people of all ages and abilities.
Excellent customer service skills, outgoing and friendly personality.
Dependable; reliable attendance.
Attention to detail, and ability to operate a cash register and make change using the POS system.

Responsibilities

Greet all site visitors in person or by phone and provides information on exhibits and events.
Walk to sites and outdoors as needed.
Provide tours to visiting groups and answer tourist inquiries, sharing historical information and local tourism.
Collect admissions and sell merchandise in the gift shop, providing excellent customer service.
Stock and maintain merchandise on the sales floor and communicates when products are low.
Balance and prepare daily sales reports and other essential reports using POS systems.
Assist with light housekeeping functions, maintenance and/or custodial needs inside museum.
Perform other duties as assigned within the scope of the classification.

Benefits

13 paid holidays
Vacation and sick leave that begin accruing immediately
Military leave
156% (that's not a typo!) state-matched retirement
Tuition reimbursement when within budget
Employee assistance program
79% employer paid health insurance plans
Dental and vision insurance plans
Employer-paid $20,000 life insurance policy
Public Service Loan Forgiveness Program (PSLF) through the Federal government
Wide variety and availability of career advancement as the largest and most diverse employer in the State
Opportunity to be part of meaningful work and make a difference through public service
Training and Development based on your career aspirations
Fun, inviting teammates
A safe and secure environment