Tour Guide Part-Time

Sage Hospitality • Estes Park, CO

10d • $17 - $17

About The Position

The Tour Guide at The Stanley Hotel is an enthusiastic storyteller who brings the rich history, spirited legends, and iconic status of The Stanley Hotel to life. Responsible for delivering exceptional guest experiences through engaging, informative, and entertaining tours, the Tour Guide represents the heart of our hospitality and ensures each guest leaves with memorable moments.

Responsibilities

• Leads a variety of tours including The Historic Day Tour, The Spirited Night Tour, and special seasonal tours.
• Shares compelling stories of the hotel’s history, paranormal lore, and cultural significance with accuracy and enthusiasm.
• Ensures guest safety and comfort throughout the experience.
• Provides excellent customer service by answering guest questions and offering recommendations for other hotel amenities.
• Maintains professionalism and energy in both large and small group settings.
• Prepares for each tour by reviewing historical content and practicing delivery.
• Assists with ticket scanning, guest check-in, and merchandise recommendations.
• Contributes to guest satisfaction scores and overall tour program success.
• All other duties as assigned, requested or deemed necessary by management.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed