Tour Guide

San Francisco Giants • San Francisco, CA

1d • $19 - $19 • Onsite

About The Position

The San Francisco Giants are looking for a part-time Ballpark Tour Guide, where you will have the unique opportunity to conduct Public, Private, and Educational Tours of Oracle Ballpark. The ideal candidate has a passion for the guest experience, history and story telling and being able to lead a behind the scenes experience of Oracle Ballpark. You’ll work closely with the Giants Event Strategy & Services Department, Giants Enterprises, and Ballpark Ops that tie into the Tours Department. This role reports to Senior Tourism Development Manager & Tours Operations Coordinator. This position will be located in our beautiful ballpark headquarters at 24 Willie Mays Plaza in San Francisco.

Requirements

• Must be at least 18 years of age by the start of employment
• Minimum physical requirements: able to walk/stand for long periods of time, as well as travel to many areas of the ballpark using stairs, elevators or ramps on any given shift; able to lift and transport up to 25 pounds.
• Must be available to work a variety of shifts including days, evenings, weekends, holidays, and overtime as needed.
• Must be able to commit to at least 5 shifts per month based on seasonal needs (off-season may vary slightly)
• Outstanding communication skills, including the ability to author and deliver presentations
• A keen sense of ownership, drive, and willingness to get it done
• Must be able to provide own transportation to Oracle Park, 24 Willie Mays Plaza in San Francisco

Nice To Haves

• You are an authentic, inspiring and hands-on leader
• You take pride in building highly productive, diverse and engaged teams
• You have a bias towards action and have an inner drive and commitment to excel in the pursuit of business goals
• You dare to take on ambitious goals, align on mutual accountability across teams, and make things happen
• You are able to adapt and be flexible while always keeping a positive attitude
• You speak multiple language and are excited to help us grow our presence with the international market
• You love being around children (current/former teachers are encouraged to apply)

Responsibilities

• Play a key role in the execution of the Tours Program operationally
• Deliver excellent customer service and representing Oracle Park year round
• Learn facts, history and figures of all tour offerings (Public, Pregame, Speciality, Private and Educational)
• Entertain and engage a wide variety of audiences
• Be an asset to the Tours Department, and provide favorable experiences for all visitors and guests

Benefits

• After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets.
• At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed