Total Rewards Specialist

Wycliffe Bible Translators•Orlando, FL

14d•$21 - $24

About The Position

At Wycliffe Bible Translators, your work is more than just a job. As a Total Rewards specialist, you’ll be responsible for supporting the Total Rewards offerings for our global workforce, including supported staff, paid staff, volunteers and interns. In collaboration with the Director of Total Rewards, you’ll help ensure that staff clearly understand and can easily access staff benefits. Your contributions will play a pivotal role in ensuring systems, processes and communication reflect our organizational and team ethos, while engaging with partners in pursuit of greater missional effectiveness. You’ll partner with the Director of Total Rewards and other team members to: - Facilitate functions within the Total Rewards workgroup, as assigned. - Provide excellence in service and operation. - Shepherd and steward GWS resources to further Wycliffe USA’s strategic priorities, principles and objectives. - Actively participate in GWS team engagements. Overview of Global Workforce Services - Workforce Systems At Wycliffe USA, we collaborate with the global Church to attract, retain, resource and support a diverse workforce — including staff, volunteers, interns and contractors — dedicated to advancing Bible translation. Central to our strategic goals is the responsible management of resources and systems within Workforce Systems. Workforce Systems fosters a people-centered approach to Wycliffe’s total rewards, people data and analytics, team operations, and strategic workforce initiatives. We ensure that staff experience a fair, consistent, and well-supported journey — from the systems that support their pay and benefits, to the projects and processes that shape their workplace experience. Total Rewards encompasses health benefits, retirement offerings, perks, and other benefits. Together with the Senior Director of Workforce Systems, this workgroup will enable new ways of interacting with staff while leveraging existing resources and technological innovations. Workforce Systems is called to drive operational excellence, continuously improve processes to enhance the experience for team and staff and ensure HR practices are in compliance with organizational and governmental guidelines.

Requirements

Spiritual Bona Fide Occupational Qualification (BFOQ): Demonstrates desire and ability to support corporate biblical and religious goals and participate in regular work-related spiritual activities without reservation as evidenced by your active participation and willingness to pray with and for others; be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in all verbal and written, internal and external professional communications.
Teamwork: Works well within the team by demonstrating Christian maturity and humility, giving appropriate credit to others where it is due. Willing to take ownership of shortcomings and faults, admit and own mistakes, receive correction or exhortation and remain teachable with a willingness to learn and grow.
Serving Others: Works well with people, focusing on solving conflict using biblical principles, listening well to others, using emotional intelligence and developing God-honoring relationships. Follows through on commitments. Promotes positive people skills and service focus among staff by establishing customer service standards, training staff, monitoring customer satisfaction and maintaining healthy working relationships.
Customer Focus: Enthusiastic about providing high-quality customer service. Committed to high-quality work and prompt attention to the delivery of results.
Adaptability: Adapts to changes in the work environment, including working with diverse individuals or groups; modifies approach or methods to fit the situation, remains flexible and composed when facing frequent change, delays or unexpected events.
Confidentiality: Understands the importance of confidentiality and works in a manner that maintains the highest level of trust with customers, staff and colleagues.
Relationship Building: Builds strong working relationships within the department, with other directors and across global teams. Operates effectively in both mono- and cross-cultural contexts, fostering cooperation through awareness and sensitivity to others’ needs. Demonstrates objectivity and openness to different perspectives.
Interpersonal Communication: Demonstrates strong verbal and written communication skills, with the ability to convey ideas clearly and persuasively. Relates well to individuals at all levels and from diverse backgrounds, building and maintaining relationships easily.
Creativity and Innovation: Demonstrates adaptability to changing policies and procedures, proactively recommending improvements to enhance task completion. Shows initiative and creativity in problem-solving, consistently going above and beyond expectations.
Initiative: Addresses situations and issues proactively and persistently, seizing opportunities as they arise. Acts and makes decisions without unnecessary help or advice from other people. Seizes opportunities to enhance organizational performance.
Information Gathering and Processing: Knowledge of data sources and data collection methods appropriate for generating accurate and relevant reports. Skill in analyzing and synthesizing complex information from multiple sources into concise, meaningful summaries. Ability to critically evaluate the reliability and relevance of data sources. Skill in leveraging available technology and tools to gather, process and present information effectively.
Technical Skills: Proficient use of Google Drive, Google Sheets, Gmail and telephone and web conferencing applications. Utilizes technology to enhance productivity and maintain current technical skills.
Associate’s degree plus two to three years of work experience in benefits or human resources; or an equivalent combination of education, training and experience.
Demonstrate a personal commitment to Jesus Christ, as evidenced by your personal testimony.
Identify with and participate in a church and proactively seek to grow your faith in Christ.
Establish and maintain a team of prayer partners who will support you in your season of ministry at Wycliffe (minimum 3-5 partners).
Actively participate in corporate prayer and devotional times.
Maintain an exemplary standard of biblical ethics, behavior and conduct within Wycliffe and in your public and private life outside of Wycliffe.
Agree to abide by Wycliffe’s ethics, behavior and conduct standards at all times.
Demonstrate Christ-like maturity in all interactions as displayed by good judgment based on biblical values and principles.
Actively incorporate your faith in Christ, as well as Wycliffe’s beliefs and core values, in all aspects of your daily work.
Guided by your faith in Christ, demonstrate these core competencies in daily work and interactions: Faithful in following Christ . (See John 8:31-32, Prov. 3:5-6.) Follow Christ faithfully, allowing Scripture to guide decisions, and continually grow in relationship with God and His people. Intentional in collaboration with humility. (See 1 Cor. 3:5-9, Col. 3:12.) Collaborate intentionally to accomplish work goals, demonstrating a commitment to cross-departmental, inter-organizational and cross-cultural teamwork. Agile in learning. (See Prov. 1:5, Phil. 1:9-10.) Demonstrate a dedication to personal and professional growth within a culture that values continuous learning, individually and collectively. Excellent in stewardship. (See 1 Cor. 4:2, 1 Peter. 4:10.) Participate in God’s work, stewarding His resources responsibly with urgency and excellence. Proactive in discernment. (See John 5:17, 19; Matt. 6:33.) Seek to discern where and how God is at work. Align our efforts with His purposes.

Nice To Haves

SHRM-CP or PHR certification preferred.
Nonprofit ministry work or volunteer experience is beneficial.

Responsibilities

Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.
Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation.
Live out the conviction that “work flows through relationship” by passionately “loving God and loving people” through word and deed.
Prioritize relationships over tasks to ensure excellence in service delivery to constituents.
Collaborate on departmental initiatives to provide a best-in-class experience for current and future Wycliffe USA staff.
Assist with cross-functional GWS team responsibilities and contribute to tactical team and departmental initiatives.
Support a multi-layered Total Rewards strategy that supports Wycliffe’s mission, values, and priorities in attracting, engaging, and retaining employees.
Implement operating objectives and offerings that support staff as they contribute to the acceleration of the Bible translation movement.
Identify, recommend and help implement process improvements to enhance staff experience and service delivery.
Provide excellent customer support and assist GWS leadership in driving functional excellence, people initiatives and process improvements.
Act as a liaison between GWS and staff to ensure timely communication and resolution of inquiries, with special focus on retirement benefits and 403b offering.
Engage with vendors, ensure compliance requirements, and support daily operations.
Contribute to broader benefits and compensation functions through data analysis, compliance support, and process improvements.
Communicate with empathy and clarity Total Rewards information, policies, and legal guidelines to staff; communicate effectively with staff about their total rewards package, providing education and addressing any questions or concerns; and provide guidance and support to staff, partners and retirees on complex matters to ensure effective utilization of program offerings.
Support compliance with laws and regulations affecting compensation, benefits, retirement and total rewards, including pay equity, FLSA, ERISA, PPACA, COBRA, ACA, ADA, HIPAA, DOL, IRS regulations and workers’ compensation. Stay informed of relevant changes that may impact the organization.
Maintain accurate documentation, records and correspondence in accordance with records management protocols.
Conduct internal audits and assessments to ensure compliance with HR protocols and legal requirements.
Collaborate with insurance carriers and leadership on complex claims, settlements.
Perform other duties as assigned by the Director of Total Rewards, the Senior Director of Workforce Systems and/or the Chief Human Resource Officer.

Benefits

Medical, dental, vision and life insurance options for employees and their eligible dependents.
Health Savings Account (HSA) and Flexible Spending Account (FSA).
403b retirement savings account with matching.
Paid time off with up to a max of 10 vacation days in the first year of employment (based on hours worked).
Paid sick time off up to 8 hours per month (based on hours worked).
10+ paid holidays.
Short-term disability pay.
We also offer regular spiritual development, worship, prayer, community gatherings and connection opportunities for all staff in all locations.

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