Total Rewards & Recognition Program Manager

Pacific Life • Newport Beach, NC

13d

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Total Rewards & Recognition Program Manager to join our Total Rewards team in Newport Beach, CA, Omaha, NE, or Charlotte, NC. The Total Rewards & Recognition Program Manager supports the development and delivery of Pacific Life’s enterprise recognition program and provides broad operational support across our Total Rewards programs in partnership with the SVP, Global Head of Total Rewards and her leadership team. This role ensures a high-quality employee experience through strong operational execution, financial accuracy, reporting, and cross-functional partnership.

Requirements

• 5+ years of HR, Total Rewards, HRIS, or related experience preferred.
• Strong communication, problem-solving, and cross-functional collaboration.
• Strong analytical and operational skills with high attention to detail.
• Customer-focused approach with experience supporting employees and leaders.

Nice To Haves

• Experience with Awardco or another recognition platform, HR technology, compensation, or benefits programs is a plus.

Responsibilities

• Recognition Program Management Develop and deploy a global recognition program strategy
• Continually assess effectiveness of the program and make recommendations for future enhancements
• Manage operations of the Awardco recognition platform, including budgets, user setup, and system configuration
• Partner with People Business Partners to effectively implement the program globally and track utilization
• Partner with Payroll and Finance on reporting and reconciliations
• Provide employee and manager support, troubleshooting, training, and processing of recognition requests
• Serve as main point of contact for vendor partnership
• Total Rewards Program Management Contribute to enterprise Total Reward strategies, communications, processes, policies and employee-facing resources (e.g., tuition reimbursement, life and work events, new hire programs, etc).
• Support compensation programs including executive updates and summaries, job architecture updates, and communications.
• Support benefits programs including data reviews, vendor reporting, eligibility audits, and open enrollment.
• Oversee and maintain reports, analytics, and documentation across compensation, benefits, and recognition.

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed