Tobacco Cessation Health Coach - Keep It Sacred Program

National Jewish Health•Glendale, AZ

25d•$19 - $21•Remote

About The Position

WORK FROM HOME – FULL TIME National Jewish Health – Tobacco Cessation Program Remote positions with our team are currently available for candidates located in CO, TX, WI, AZ, CA, IL, FL, HI, and NY Be part of something big! The Keep It Sacred program operated by National Jewish Health is seeking a full time Tobacco Cessation Health Coach to join their team! The program is aimed to decrease commercial tobacco use and cancer health disparities among American Indians and Alaska Natives (AI/AN) across the U.S. The selected candidate will coach American Indian participants over the phone and online on their journey to quit using tobacco products. Create personalize plans and use proven strategy to make a difference in participant lives. Please submit a cover letter along with application detailing your interest in working with the Keep It Sacred program. To learn more about the program, please visit our website here . Position Summary This position obtains participant details and provides assessment, counseling, education and behavioral intervention to tobacco users. This position directly assists cultural groups by using motivational interviewing techniques in deciding whether to make a quit attempt, obtaining and using cessation medicine and staying abstinent from tobacco products. Counseling is conducted over the phone and/or through the internet with participants. Essential Duties Completes and intakes questionnaire with participants to verify program eligibility. Documents participant data in compliance with HIPAA requirements, departmental standards and specific client guidelines. Maintains friendly, confident, open, and effective communication with participants to identify program eligibility and inspire continued participation. Assists participants to help determine participant’s goals, readiness to change, and supports the behavior change. Educates and coaches a diverse population of participants in quitting tobacco by following motivational interviewing techniques. Explains Health Initiatives programs to participants, builds rapport, and engages callers following guidelines, protocols and scripting. Engages in a process of continuous training, learning, and professional growth including QA scores and feedback to ensure delivery of the latest evidence-based practices, content knowledge and skills. May lead assigned projects or tasks. Maintains call center metrics and individual performance standards. Other Duties None

Requirements

High school diploma or equivalent required.
A minimum of one (1) year experience as a health coach preferred.

Nice To Haves

Bachelor’s degree preferred.
Cultural competency or familiarity in the American Indian community highly preferred.

Responsibilities

Completes and intakes questionnaire with participants to verify program eligibility.
Documents participant data in compliance with HIPAA requirements, departmental standards and specific client guidelines.
Maintains friendly, confident, open, and effective communication with participants to identify program eligibility and inspire continued participation.
Assists participants to help determine participant’s goals, readiness to change, and supports the behavior change.
Educates and coaches a diverse population of participants in quitting tobacco by following motivational interviewing techniques.
Explains Health Initiatives programs to participants, builds rapport, and engages callers following guidelines, protocols and scripting.
Engages in a process of continuous training, learning, and professional growth including QA scores and feedback to ensure delivery of the latest evidence-based practices, content knowledge and skills.
May lead assigned projects or tasks.
Maintains call center metrics and individual performance standards.

Benefits

Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
Dental & Vision Plans: Coverage effective the first of the month after hire.
Retirement Savings: 403(b) plan with employer contributions after two years.
Wellness Incentives: Earn up to $200 annually for preventive health activities.
Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.