Titling Reconciliation Specialist

Vanderbilt Mortgage•Maryville, TN

33d•$20 - $24•Hybrid

About The Position

At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people—which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential. JOB SUMMARY: This role meticulously oversees the titling fees flowing in and out of the department, corrects and reports inaccuracies to management for immediate correction.

Requirements

High school graduate, college degree preferred.
1-2 years of related experience.
Self-motivated
Strong sense of urgency to achieve daily deadlines
Strong verbal communication skills
Attention to detail and task driven
Ability to coach and instruct others
Knowledge of titling and conversion requirements
Ability to learn and train other to use all systems (AS400, LINK, Velocity and Deal Tracker)
Knowledge of title commitments, appraisals, and deeds of trusts
Ability to develop relationships with home center personnel and management.

Responsibilities

Tracking Expenses and Fees Monitors and tracks under-collected title fees.
Tracks expensed amounts to identify trends and opportunities for process improvements.
Provides coaching and feedback to team members regarding errors, including home center mistakes.
Records and deposits conversion fees received for post-close conversions.
Tracks Uniform Commercial Code payments.
Monitors Retail credit card charges and reports findings to Accounts Payable.
Assesses Vintek fee updates to ensure accuracy.
Collaborates with Clayton Retail and Vanderbilt Mortgage & Finance (VMF) Accounting and Connect Lending teams to resolve fee-related issues.
Partners with Retail Accounts Payable to process customer reimbursements.
Report refunds to VMF Originations to ensure required customer disclosures are issued.
Processes deposits for various types of refunds.
Processes refunds of overpaid conversion and recording fees now managed by Corporation Service Company to Principal Balance.
Reviews uncashed checks for VMF and takes necessary follow-up actions.
Communicates promptly with the title clerk to reproduce title work when needed.
Ensures checks are coded accurately to the correct General Ledger accounts.
Enters journal entries to correct invalid entries or inaccurate postings.
Logs checks to be voided with accuracy and attention to detail.
Works with Treasury to reconcile outstanding fees and ensure proper allocation.
Other duties as assigned

Benefits

Medical and Dental Plan with Prescription Coverage and Vision.
Competitive benefits including 401(K) includes 100% company match of the first 4%.
Paid time off days (PTO), maternity/paternity leave, and holidays.
Community involvement including Volunteer Paid Time Off (VTO).
Tuition Assistance for your first degree
Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
Collaborative and energetic work environment.
Professional development and promotional opportunities.
Competitive bonus programs.