Title Coordinator

Clayton•Maryville, TN

1d•$20 - $24•Hybrid

About The Position

At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people—which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential. POSITION TITLE: Title Coordinator JOB STATUS: Full Time/Salary DEPARTMENT: Titling REPORTS TO: Titling Team Lead TRAVEL REQUIRED: As Needed WORK SCHEDULE: Hybrid- 3 days in the office- 2 days remote PAY: The expected hiring range for this position is from $20.39-23.99/hour plus additional bonus opportunity. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs. JOB SUMMARY: The Title Coordinator is responsible for applying for titles and securing 1st lien position for lenders with the Department of Motor Vehicles. The Title Coordinator is responsible for titling in several different states and following up with Home Centers for documents needed. They must be able to complete a large volume of work within limited timeframes, while maintaining a high degree of accuracy.

Requirements

High School diploma or equivalent
1+ year of prior or related (e.g., titling vehicles) experience.
Notary status with Blount County
Effective organizational and time management principles to prioritize tasks and meet deadlines.
Knowledge of proper written and verbal communication standards, including legible handwriting (penmanship).
Strong organizational and time management skills to manage multiple tasks efficiently.
Strong written and verbal communication skills, with a focus on clear, accurate, and legible documentation.
Proficient data entry skills with accuracy and speed.
Exceptional attention to detail and thoroughness in all tasks performed.
Ability and willingness to learn and cross-train in two additional positions to support team flexibility and coverage.

Responsibilities

Title Processing & Compliance Understand and apply different titling procedures for new, used, and repossessed homes based on state-specific requirements.
Focus on one large state and a small state (e.g., TX & NC) or multiple states of comparable size.
Review and prepare closing documentation from queue using Helix system.
Track down missing paperwork.
Fill in blanks, obtain missing information, confirm individual and notary signatures, image documents, key process for each transaction for FedEx, etc.
Communicate with home centers, VMF, third party loan providers, and/or other title companies via email or phone to gather information.
Ensure state fees match correctly to avoid the paperwork being rejected and check being voided; if this happens, find out correct fee and submit new check.
Verify state-specific identification requirements and ensure documentation meets compliance standards.
Read and interpret Legal Probate documentation (e.g. wills, affidavits) to confirm authority to sign for deceased parties; varies by state.
Analyze trust documents to determine proper titling procedures based on state regulations.
Handle business titling by verifying necessary documents like federal ID, authorization letters, and state business licenses.
Identify electronic lien transfer (ELT) states, obtain ELT numbers, and guide lenders through ELT registration processes.
Follow state requirements for repossession title process and identify when the situation requires transferring ownership vs when a POA can be used to transfer ownership.
Maintain strict adherence to compliance timelines with strong attention to detail and time management.
Use multiple state platforms (ALVIN, VINTEK, MHODS, Helix, Apps 2.0, Oracle, CSC) to retrieve titling documentation.
Coordinators must key invoices to pay title fees for their assigned states; can be expected to key 20-60 separate invoices.
Responsible for notarizing documents for other team members; can be expected to notarize anywhere from 20–40 documents per day.
Retrieve Manufacturer’s Certificates of Origin (MCOs) from the Inventory team.
Draft error affidavits and statements of fact as needed to support title work.
Responsible for releasing liens as necessary for sister departments and Connect Lending files.
Interpret updates to state and county titling statutes; communicate changes and new forms to leadership.
Communicate customer reimbursements, cash refunds to customers, principal refunds to customers PB to leadership.
Other duties as assigned This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.

Benefits

Medical and Dental Plan with Prescription Coverage and Vision.
Competitive benefits including 401(K) includes 100% company match of the first 4%.
Paid time off days (PTO), maternity/paternity leave, and holidays.
Community involvement including Volunteer Paid Time Off (VTO).
Tuition Assistance for your first degree
Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
Collaborative and energetic work environment.
Professional development and promotional opportunities.
Competitive bonus programs.