Title Coordinator (Remote)

First American • City of Rochester, TN

2d • $20 - $27 • Remote

About The Position

Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do The Title Coordinator works with multiple parties to coordinate the resolution and completion of the title process. Monitors and tracks the workflow from searcher and contractors. Coordinates multi-site project intake and transaction management. Reviews and validates the accuracy of data contained within mortgage loan files. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects. Assists with title production support services and settlement services preparation.

Requirements

• Proficient MS Office skill set
• Excellent verbal/written communication skills
• Must be able to maintain professionalism and a positive service attitude at all times
• Strong attention to detail
• Problem solving, organizational skills
• Exercises good judgment
• Working knowledge of company and/or client operating systems
• High School diploma or equivalent
• 2+ years’ experience in escrow/title or curative lender role

Responsibilities

• Demonstrate knowledge of property title searches, related documents, and common title issues and complexities
• Respond to customer requests via email and telephone while managing incoming correspondence in a timely manner
• Manage assigned pipeline orders to ensure accuracy, timeliness, and compliance with service level expectations
• Update and maintain pipeline information within company and/or client operating systems
• Build and maintain effective working relationships with vendors
• Monitor workflows and resolves issues to keep processes on track
• Escalate complex title issues to supervisory staff as appropriate
• Work under close supervision while applying established procedures, techniques, and company standards

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED