Timbers Server

Ko-Kwel Casino Resort Coos Bay • North Bend, OR

1d

About The Position

Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! BASIC FUNCTION (the primary purpose of this position) : Provide excellent guest service in Timbers Café. Enters guest orders into POS and deliver it tableside as required. Takes and expedites orders, prepares coffee drinks and serves items from the pastry case while meeting service and sanitary standards. Keeps dining area clean and free of clutter and garbage, bussing tables as needed.

Requirements

• One year experience working in customer service preferred.
• One year cash handling and cash register experience preferred.
• Must retain a valid food handler's card.
• Must have valid OLCC service permit and working knowledge of OLCC regulations.
• Must be a self-motivated individual with a good eye for detail.
• Must be able to handle stress and all levels of clientele under pressure.
• Must be able to follow written instructions.
• Must be 18 years of age or older.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free work place policies.

Responsibilities

• Promote a clean, safe, healthy and friendly work environment for employees and guests; report and direct safety issues to Safety Committee.
• Operate Point of Sale System (POS) and process payment including monetary, coupons, comp slips, etc.
• Gain and maintain full knowledge on food and beverage offerings.
• Promptly deliver guests food/beverage order ensuring quality and accuracy.
• Attend to guest during their entire dining experience.
• Keeping all food and beverage areas clean.
• Transporting soiled dishes and flatware from the various wait stations and serving areas in Timbers to the dish staging area for cleaning.
• Stocks food and supplies in all prep/wait station areas.
• Cleans and sanitizes all work areas, including floors and walls.
• Maintain dress code and hygiene standards as outlined in departmental policy.
• Express & Show Million Dollar Service Standards when dealing with all guests & co-workers as explained in mandatory Million Dollar Service Training.
• May be required to function as a steward when needed
• Other duties as assigned by management.

Benefits

• Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed