Tier 1/2 IT SharePoint Support Specialist

Hazen and Sawyer • Raleigh, NC

9h • Hybrid

About The Position

Hazen and Sawyer is seeking a Tier 1/2 SharePoint Support Specialist.  To effectively support operations within the Eastern Time Zone, this position will be based at one of the following Hazen and Sawyer offices: New York City, Raleigh, NC, Cincinnati, OH, or Hollywood, FL.

Why Hazen and Sawyer:

Founded in 1951 by the son of Allen Hazen (developer of the Hazen-Williams equation), we are an employee-owned company with a singular focus on "all things water."
Our work includes planning, design, and oversight of construction of environmental infrastructure – for water, wastewater, and stormwater management.
We foster a work environment low on bureaucracy and high in creativity.
We recruit talented professionals, provide them with challenging, interesting, and creative assignments, and furnish them with the tools they need to succeed.
We currently have over 2,000 employees in 80+ offices throughout the United States, Latin America, Canada, and the UK.
A flexible hybrid work schedule supports today's busy professionals.

Requirements

• BS/BA degree in the field of computers
• Minimum of 3-5 years working IT support
• Deep knowledge of Microsoft 365 (SharePoint, Teams, OneDrive)
• Familiarity with Azure Entra ID

Nice To Haves

• Experience working with Content Management Systems
• Experience in Active Directory
• Working knowledge of the Open System Interconnection (OSI) model
• Ability to diagnose problems and provide support for a wide range of applications

Responsibilities

• SharePoint Help Desk Support
• Provide support and troubleshooting of complicated SharePoint issues on the Help Desk.
• Providehigh-levelcustomer services consistent with IT best practices.
• Assist with evaluating new SharePoint features and initiatives.
• Information Architecture
• Create and review new sites and their configuration.
• Manage permissions and sharing of information for both internal and external users.
• Upkeep of content services such as Site Content Types, Site Columns, and Term store.
• Aid in the migration of content into SharePoint Online.
• Governance and Monitoring
• Monitor SharePoint usage, storage, activities reports.
• Assist in the preparation and implementation of policies, procedures, and standards.
• Develop documentation for new and existing workflows.

Benefits

• Comprehensive health benefits (medical, dental, vision, and prescription plans)
• Pre-tax flexible spending plans for medical, dependent care, and transportation
• Short and long-term disability, and employer paid life insurance
• Paid holidays, floating holidays, and paid time off (PTO)
• Employer-contributed 401(k) plan and additional financial planning support
• Professional growth opportunities, including tuition reimbursement, in-house training, and incentives for professional registration and professional organization memberships
• Starting pay range for this position depends on skills, experience, education and geographical location

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level