Ticketing Services Officer

Monash • Clayton, NC

2d • $83,424 - $95,825

About The Position

Monash University Performing Arts Centres has an exciting opportunity for a Ticketing Services Officer. The Ticketing Services Officer is responsible for the day-to-day administration and efficient operation of the MPAC box office and all ticketing services including face to face, telephone and on-line ticket sales. As the successful candidate you will be responsible for providing guidance, support and advice to clients and stakeholders, on a case by case basis, to coordinate their event ticketing build and release date, in order to meet the client’s own marketing campaign deadlines and requirements efficiently whilst meeting MPAC requirements and available resources. Further, you will build, design, configure, update and maintain events in MPAC’s ticketing software as well as MPAC’s website. The ideal candidate will bring a strong educational background or substantial relevant skills and work experience. The role requires completion of a degree without subsequent relevant work experience; or an equivalent combination of relevant experience in a box office team within a multi venue performing arts complex and/or education/training.

Requirements

• Strong educational background or substantial relevant skills and work experience.
• Completion of a degree without subsequent relevant work experience; or an equivalent combination of relevant experience in a box office team within a multi venue performing arts complex and/or education/training.

Responsibilities

• Day-to-day administration and efficient operation of the MPAC box office and all ticketing services including face to face, telephone and on-line ticket sales.
• Providing guidance, support and advice to clients and stakeholders, on a case by case basis, to coordinate their event ticketing build and release date, in order to meet the client’s own marketing campaign deadlines and requirements efficiently whilst meeting MPAC requirements and available resources.
• Build, design, configure, update and maintain events in MPAC’s ticketing software as well as MPAC’s website.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees