Ticketing Coordinator

Select Water Solutions • Williston, ND

5d • Onsite

About The Position

The Ticketing Coordinator is responsible for verifying disposal well information used by haulers across multiple disposal kiosk systems. This role ensures accuracy of API numbers, latitude/longitude, county and state, bbl data, records within the kiosk system. The position requires strong attention to detail, effective communication skills, and consistent record keeping for accurate ticketing and operational compliance.
The essential job functions include, but are not limited to

Requirements

• Strong attention to detail and willingness to learn data verification processes.
• Basic written and verbal communication skills
• Ability to maintain organized and accurate records.
• Comfortable using email, phone, and text messaging for professional communication.
• Basic computer skills and ability to learn new systems.
• Ability to follow instructions and work independently once trained.

Nice To Haves

• Familiarity with basic office or administrative work
• Interest in oilfield operations, logistics, or data management
• Experience with data entry, customer communication, or coordination roles is a plus but not required.

Responsibilities

• Verify disposal well information including API numbers, latitude, longitude, county, and state for wells used by haulers.
• Work across multiple state well sites to ensure all disposal locations are accurately recorded and maintained in the kiosk system.
• Review and validate hauler activity to confirm loads and bbls.
• Maintain detailed and organized records of verification activities and communications.
• Communicate updates, corrections, and changes to ticket coordinators in a timely manner.
• Contact customers to request missing or corrected well information as needed.
• Relay non-responsive customers or unresolved issues to the supervisor for follow-up.
• Monitor and track responses from customers to ensure verification requests are completed.
• Utilize email, phone calls, and text messaging to communicate with customers, haulers, and internal teams.
• Manually enter non-API wells into ticketing system.
• Other duties

Benefits

• Medical, dental, vision, coverage in addition to life and disability insurance plans.
• Paid Vacation Days and Paid Holidays.
• Retirement and Savings (401K) Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees