Ticket Seller

ASM GlobalLos Angeles, CA
1d$37Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Ticket Seller at The Greek Theatre. Under direct supervision, the Ticket Seller responsibilities include processing single ticket sales, exchange, and tax credits at the facility's box office.

Requirements

  • High school diploma or GED
  • One (1) year of experience preferred.
  • Demonstrate exceptional customer service skills; respond promptly to customer needs, respond quickly to requests for service and assistance; able to handle most box office questions without assistance.
  • Always exhibit a professional attitude and appearance.
  • Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast-paced environment.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Work independently, exercising judgment and initiative, as well as in a team environment with a diverse group of people.
  • Remain flexible and adjust to situations as they occur.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Operate computerized ticketing system, standard office equipment, and basic computer programs.
  • Must pass credit check/background check.
  • Member of IATSE LOCAL 857. You have 30 days to join the union if not a current member.

Nice To Haves

  • Knowledge of Ticketmaster and AXS ticketing systems a plus

Responsibilities

  • Dispense tickets as requested by patrons; accept payment and make change accurately.
  • Answer questions efficiently and courteously concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
  • Exchange tickets and process tax credits for box office patrons.
  • Balance all applicable transactions for the date of service and complete all necessary reports before departure.
  • Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
  • Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
  • Maintain a daily audit of all ticketed events.
  • Work extended and/or irregular hours including nights, weekends and holidays, as required.
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