Ticket Seller

ASM GlobalLaredo, TX
1dOnsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Requirements

  • High School diploma/G.E.D is required and a minimum six (6) months experience in box office or banking is strongly preferred.
  • Excellent communication skills in both English and Spanish.
  • Ability to count money, make change, and handle cash accurately.
  • Ability to listen and follow instructions.
  • Ability to work independently and as a member of the team.
  • Excellent customer service skills
  • Ability to work flexible hours including evenings, weekends and holidays, as needed.
  • Ability to input data into a computer to record sales transaction.
  • MUST BE 18+ YEARS OLD TO APPLY

Nice To Haves

  • Bi-lingual (English/Spanish) is strongly preferred

Responsibilities

  • Opens and/or closes ticket window as required.
  • Accurately dispenses tickets as requested by patrons, accepts payment and makes change accurately.
  • Maintains accurate counts when selling hard tickets or accesses computer for count of computer printed tickets.
  • Completes daily sales reports.
  • Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit.
  • Fills reservations for seats by mail, and handles Will-Call window according to procedures, or other related duties assigned by supervisor.
  • Demonstrates excellent customer service skills, responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance.
  • Efficiently and courteously answers questions concerning prices, seating, and events.
  • Gives information concerning upcoming events.
  • Files various records and reports.
  • Performs related clerical work assigned.
  • Maintains confidentiality concerning upcoming events
  • Maintains a professional attitude and appearance.
  • Performs other duties as assigned by the Box Office Manager.
  • Other duties may be assigned.
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