Event Day Ticket Seller

Vinik Sports Group

3d • Onsite

About The Position

Part-time Ticket Sellers are responsible for the sale and distribution of event tickets at the ticket office for games, shows, and events. In this role, Ticket Sellers will learn and efficiently use VSG ticket selling platforms as well as assist guests in the selection of seats for events and games. This is a part-time opportunity with flexible work shifts, and opportunities to work at Benchmark International Arena, Yuengling Center, and Raymond James Stadium.

Requirements

• One year of guest service experience preferred
• Polite, friendly, and possess exceptional customer relations skills
• Energetic, pleasant, and professional appearance
• Punctual, dependable, and excellent work attendance required
• Ability to relate with a diverse customer background
• Adaptability to work independently or in a team environment
• Ability to listen effectively, take and execute directions given
• Ability to multitask and work well under pressure
• Must be able to stand on feet for long periods of time, walk long distances and climb stairs.
• Must be able to communicate clearly and concisely in the English language
• Ability to work in areas that can become crowded with equipment and/or people.
• Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.
• Ability to work in loud environments.
• Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times.
• Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays.
• Must be able to work in cold/hot indoor and outdoor temperatures.
• Must be able to lift and carry up to 10lbs.

Responsibilities

• Provide all guests a positive first impression by offering World-Class Plus Service
• Greet guests in a polite, professional and friendly manner
• Assist guests in selecting seating for events
• Accurately organize and distribute Will Call tickets to guests
• Ensure guest’s needs are met by providing accurate information regarding directions, arena information, event details, etc.
• Obtain general knowledge of ticket selling platform and mobile ticket platform
• Troubleshoot any ticketing matters
• Perform other related duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed