Ticket Seller

ASM GlobalRichmond, VA
Onsite

About The Position

Legends Global, a leader in privately managed public assembly facilities, is seeking a Part-Time Ticket Seller for an immediate opening at its Richmond facilities, specifically Dominion Energy Center and Altria Theater. This position is responsible for the sale of tickets at both venues during regular office hours and during events, many of which take place in the evenings and on weekends.

Requirements

  • High School Diploma or General Education Diploma
  • Flexible schedule. Able to work midday, evening and weekend shifts
  • Must have 1 to 3 months related experience and/or training
  • Proven Customer Service skills
  • Able to work independently
  • Ability to follow instructions
  • Accurate data entry skills
  • Excellent written and verbal communication skills
  • Mature judgment and professionalism in handling all matters
  • Good problem solving skills and organizational ability
  • Experience working independently and as a team member
  • Ability to work the ticket window with minimal supervision
  • Proficient command of the English language
  • Professional attitude and appearance

Nice To Haves

  • Box office (Ticketmaster and/or Etix), cashier, or guest services background preferred

Responsibilities

  • Demonstrates excellent customer service skills
  • Opens and or closes ticket window as required
  • Accurately dispenses tickets as requested by patrons
  • Accepts payments and makes change accurately
  • Maintains accurate count when selling hard tickets
  • Accesses computer for count of computer printed tickets
  • Completes daily ticket sales report
  • Fills reservations for seats I via in person, telephone and/or mail
  • Mans Will-Call window
  • Responds to requests for service and assistance
  • Efficiently and courteously answers questions concerning prices, seating, events and coming attractions
  • Files various records and reports
  • Performs routine clerical and other duties as assigned
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