Ticket Seller

ASM Global•Richmond, VA

1d•Onsite

About The Position

Legends Global, a leader in privately managed public assembly facilities, is seeking a Part-Time Ticket Seller for an immediate opening at its Richmond facilities, specifically Dominion Energy Center and Altria Theater. This position is responsible for the sale of tickets at both venues during regular office hours and during events, many of which take place in the evenings and on weekends.

Requirements

High School Diploma or General Education Diploma
Flexible schedule. Able to work midday, evening and weekend shifts
Must have 1 to 3 months related experience and/or training
Proven Customer Service skills
Able to work independently
Ability to follow instructions
Accurate data entry skills
Excellent written and verbal communication skills
Mature judgment and professionalism in handling all matters
Good problem solving skills and organizational ability
Experience working independently and as a team member
Ability to work the ticket window with minimal supervision
Proficient command of the English language
Professional attitude and appearance

Nice To Haves

Box office (Ticketmaster and/or Etix), cashier, or guest services background preferred

Responsibilities

Demonstrates excellent customer service skills
Opens and or closes ticket window as required
Accurately dispenses tickets as requested by patrons
Accepts payments and makes change accurately
Maintains accurate count when selling hard tickets
Accesses computer for count of computer printed tickets
Completes daily ticket sales report
Fills reservations for seats I via in person, telephone and/or mail
Mans Will-Call window
Responds to requests for service and assistance
Efficiently and courteously answers questions concerning prices, seating, events and coming attractions
Files various records and reports
Performs routine clerical and other duties as assigned