Ticket Scanner

Boyne Resorts•Harbor Springs, MI

43d•Onsite

About The Position

The Highlands At Harbor Springs is currently seeking new Ticket Scanners to join our team! As a Ticket Scanner, you will be responsible for utilizing handheld RFID scanners to verify lift tickets as well as monitor RFID gate access. You will also answer guest's questions and provide them information about the slopes as well as the resort as a whole. This is an outdoor full-time or part-time position with flexible scheduling, giving you plenty of time to enjoy the various perks that come with working for the Resort. Employee Perks: Free Golf and Ski Passes - Enjoy outdoor activities with free access for you and your family. Downhill Mountain Bike Park Pass - Complimentary access for biking enthusiasts. Dining Discounts - Receive 25% off at Boyne restaurants. Resort Discounts - Save 30% on spa treatments and other services at Boyne Resorts. Free Water Park Passes - Access to Avalanche Bay Water Park. Lodging Discounts - Special rates for friends and family. Tuition Reimbursement - Support for continuing education. Housing Availability - First-come, first-served team member housing. Health Insurance - Available for Full-Time Year-Round Team Members. AllyHealth - Access to health services for all employees Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands Our Core Values: LEADS by Serving At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest. Long-Term Thinking Excellence in Execution Attitude is Everything Develop Create People Serve our team members first so they can, in turn, serve our guests and community

Requirements

Must be at least 16 years old
Ability to stay enthusiastic and perform well when busy or slow
Ability to work outside, on your feet, in all weather conditions for long periods of time
Must be able to work weekends and holidays
Must be able to fulfill season commitment - late Nov - April
Ability to maintain a professional presence in the workplace and adhere to uniformity appearance standards

Responsibilities

Welcome guests to the resort and ski slopes
Develop a comprehensive understanding of all Boyne Highland's products, services, promotions and events, department objectives, and scanning processes
Cultivating a friendly, fun environment for the experience of a lifetime for guests and fellow employees
Utilize barriers and gates to assist in traffic control of skiers and snowboarders
Scan all lift tickets and passes to ensure validity and accuracy of the product
Identifying and solving guest ticket issues while possessing the capability of conflict resolution in a timely and respectful manner while providing exceptional customer service
Assist guests with resort specific questions, announcements and delivery of pertinent information while providing friendly and helpful guest services
Promoting, embracing, and adhering to Boyne Highlands Mission and Core Values

Benefits

Free Golf and Ski Passes - Enjoy outdoor activities with free access for you and your family.
Downhill Mountain Bike Park Pass - Complimentary access for biking enthusiasts.
Dining Discounts - Receive 25% off at Boyne restaurants.
Resort Discounts - Save 30% on spa treatments and other services at Boyne Resorts.
Free Water Park Passes - Access to Avalanche Bay Water Park.
Lodging Discounts - Special rates for friends and family.
Tuition Reimbursement - Support for continuing education.
Housing Availability - First-come, first-served team member housing.
Health Insurance - Available for Full-Time Year-Round Team Members.
AllyHealth - Access to health services for all employees