Ticket Scanner

Sacramento Republic FCSacramento, CA
4d$17Onsite

About The Position

Ticket Scanners serve as one of the first points of contact for fans entering the stadium on matchdays, helping create a positive and efficient arrival experience. Team members are responsible for greeting guests, scanning tickets, and answering general questions about tickets or stadium procedures while maintaining a high level of customer service. They also support the enforcement of stadium health and safety protocols. This position works outdoors and requires comfort in varying weather conditions.

Nice To Haves

  • Must be willing and able to work flexible hours, including evenings, weekends, and/or holidays.
  • Must be able to adhere to pre-scheduled shifts and be on-time for those shifts.
  • Must be available for approximately 80% of all home matches, including Season Opener (early March), State Fair (August), and Season Finale (late October). Full 2026 schedule can be found here: https://www.sacrepublicfc.com/schedule/ .
  • Able to work outdoors in inclement and/or hot weather.
  • Able to adapt to changing priorities and work effectively in a fast-paced environment.
  • Excellent relationship building and interpersonal skills, with the ability to communicate comfortably and effectively with guests & teammates
  • Provide excellent customer service, problem solving and communication skills.
  • Such other duties, activities, and roles as the company from time to time may designate in its sole and absolute discretion.

Responsibilities

  • Providing outstanding customer service by greeting guests
  • Scanning tickets efficiently
  • Assisting with general stadium or ticket-related questions
  • Support fans with mobile ticketing or app-related issues at entry points
  • Help maintain smooth and safe gate operations
  • Assist with additional stadium tasks as needed
  • Carry out other duties as assigned by the organization
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