Ticket Checker (Gorham, NH, US)
About The Position
As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team's mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker, you will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity. A Ticket Checker team member is a flexible employee who often takes on additional training to work across multiple departments and in various roles to support the one resort mentality which could include one of the following: Lift Operations (18 or older) Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales Base Area Operation
Requirements
- Must be able to communicate fluently in English
- Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces. · May need to provide some of their own gear
- Must be able to work weekends and holidays as needed
- Must be able to handle high guest volumes in a professional manner
- Must adhere to safety standards and procedures. Be Safe is our number one value!
Responsibilities
- Deliver premium guest service by providing information and assistance with a smile
- Validate tickets to ensure our guests have their own valid product before loading our lifts
- Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
- Maintain and secure departmental equipment - scan devices, radios, etc.
- Escalate issues to leadership as they arise, from safety to products
- Other duties as assigned
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
