Ticket Checker

Vail ResortsKansas City, KS
1d$20 - $20

About The Position

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). To Learn More, please review the Benefits Eligibility Summary Job Summary: As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker, you will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.

Requirements

  • Must be able to communicate fluently in English
  • Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
  • May need to provide some of their own gear
  • Must be able to work weekends and holidays as needed
  • Must be able to handle high guest volumes in a professional manner
  • Must adhere to safety standards and procedures. Be Safe is our number one value!
  • A Ticket Checker team member is a flexible employee who often takes on additional training to work across multiple departments and in various roles to support the one resort mentality which could include one of the following:
  • Lift Operations (18 or older)
  • Mountain Activities
  • Retail
  • Rental operations
  • Food and Beverage Support
  • Ticket sales
  • Base Area Operation

Responsibilities

  • Deliver premium guest service by providing information and assistance with a smile
  • Validate tickets to ensure our guests have their own valid product before loading our lifts
  • Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
  • Maintain and secure departmental equipment - scan devices, radios, etc.
  • Escalate issues to leadership as they arise, from safety to products
  • Other duties as assigned

Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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