Ticket Checker - Winter 25.26 Seasonal - Full/Part Time

Alterra•Steamboat Springs, CO

1d•$19 - $20•Onsite

About The Position

Seasonal Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. POSITION SUMMARY Come work and play in the mountains by joining the Lift Operations team. As a Ticket Checker you will play an essential role to the overall operations of Steamboat Ski & Resort Corporation. Our team works primarily in the lift lines and mazes greeting guests and ensuring their pass or ticket works correctly. This is a unique role at the resort not only providing a fun, welcoming atmosphere for our guests but also ensuring our products integrity by validating passes or tickets every ride.

Requirements

2 years of previous work history/education required
Manage conflicts and difficult situations in a busy environment
The ability to complete snow grooming, much like landscaping, with lots of raking and shoveling
Interact and maintain positive relationships with guests, co-workers, and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
Compliance with all company policies, safety, and procedures as well as any regulatory requirements
Must be minimum 18 years of age
Read, write, and communicate verbally in the English language
Stand for long periods of time
Work outside in extreme weather conditions
Shovel, scoop, and rake snow
Perform back and forth twisting motion
Must be comfortable lifting up to 30 lbs. on a daily basis
Must maintain a professional well-groomed appearance

Nice To Haves

Ski or snowboard experience is helpful but not required

Responsibilities

Provide excellent Guest service
Greeting, welcoming, and providing information to our guests (verbally, message boards, conditions, etc.)
Validate Ticket or pass for each rider
Refuse transportation to individuals without tickets or intoxicated
Responsible for proper; care, operation, and storage of ticket gates, tablets, scanners, etc. (assigned daily)
Perform timely and effective ticket resolution
Courteously handle situations related to ticket issues
Responsible for; building, maintaining, and tearing down mazes as needed
Monitors traffic flow in lift lines and provides direction and crowd control as needed
Comprehensive knowledge of pass and ticket products, special mountain events, and other resort information
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass