Ticket Attendant

AMB Group, LLC • Atlanta, GA

3d • Onsite

About The Position

Mercedes-Benz Stadium Ticket Attendants are best known for their proficient knowledge, impactful customer interaction and responsive engagement. This position serves as the front -facing point of contact for our guests and sets the tone for our guests.

Requirements

• Able to work outside, ability to stand and (and walk) for extended periods of time
• Efficiently operate Ticketmaster ticketing systems including assisting with mobile app, troubleshoot ticketing issues from the Gates
• Able to prioritize ticketing issues with courtesy and professionalism
• Able to troubleshoot and resolve mobile ticketing questions and issues
• Comfort with learning ticketing technologies and comfort working on mobile devices
• Must be able to work an irregular work schedule to include nights, weekends, and holidays
• Ability to work well in a team environment
• Immediate availability to work events

Nice To Haves

• High school diploma or general education degree (GED)
• Experience in event ticketing field preferred
• Excellent interpersonal skills

Responsibilities

• Greet our guests/ clients / fans to our Stadium
• Provide incredible customer service, including and not limited to gate entry assistance, resolving various ticketing issues, troubleshooting ticket apps including Ticketmaster
• Treat everyone with courtesy, respect, and genuine kindness

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED