Throughput and Workflow Manager
About The Position
The manager will be responsible for meeting productivity benchmarks, reduce patient wait times, and encourage a positive patient experience as measured by bed placement times, ED Boarding times, and other Hospital Capacity Metrics. The manager will help define and develop appropriate metrics for patient throughput based on best practices, monitor reports, and modify processes and take actions as needed to ensure desired outcomes. The manager will collaborate with ancillary departments, staff, and physicians to promote efficient practices. The manager will work closely with RGH leadership to improve throughput processes from admission to discharge and enhance quality and safety. Key relationships will be developed with Nurse Managers and Nursing Directors.
Requirements
- Minimum of 2 years of hospital-based experience required
- RN - Registered Nurse - New York State Education Department (NYSED)New York State Education Department (NYSED)
Nice To Haves
- NYS Licensure as Registered Nurse
Responsibilities
- Responsible for efficiencies in all areas of patient throughput and workflow.
- Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
- Adheres to and exhibits our core values.
- Maintains confidentiality and protects sensitive data at all times.
- Adheres to organizational and department specific safety standards and guidelines.
- Works collaboratively and supports efforts of team members.
- Demonstrates exceptional customer service and interacts effectively with physicians, nurses, patients, residents, visitors, staff and the broader health care community.
- Identify and resolve issues and conflicts within the team.
- Set and continually manage project, develop and deliver progress reports.
- Effectively communicate.
- Coach and mentor new team members.
- Ensure commitment to our patients are met, follow up on request timely.
- Educate and reinforce customer service.
- Staff meeting.
- Support team work and collaboration.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
