Theatre Application Specialist II

Regal Cinemas Corporation•Knoxville, TN

56d

About The Position

The Theatre Application Specialist II is the behind-the-scenes tech producer ensuring every showtime runs without a glitch. This role supports and configures Regal's Point of Sale (POS) systems - the heartbeat of our theatre operations - making sure tickets are sold, popcorn is popped, and data flows as smoothly as a perfect opening weekend. You'll test, troubleshoot, and fine-tune systems across our cinemas nationwide, ensuring every transaction, loyalty reward, and film listing performs flawlessly. Think of it as keeping the production rolling, so the magic never stops once the lights dim and the movie begins.

Requirements

You're organized, analytical, and detail-oriented - the kind of person who catches continuity errors before they hit the screen.
You have a Bachelor's degree (or equivalent experience) in IT systems, computer science, or a related field.
You bring 2-4 years of experience in theatre IT or management - ideally with hands-on POS system expertise.
You're fluent in Microsoft tools, data analysis, and SQL - your digital editing suite for tech storytelling.
You're a strong communicator who thrives on teamwork, but can also take the lead when the spotlight's on you.

Responsibilities

You'll configure, test, and support Regal's POS applications - from ticketing to kiosks - making sure every system cue hits on time.
You'll work with teams across Operations, Marketing, and Food Services to ensure theatre data is accurate and accessible - a true cross-department collaboration worthy of a franchise crossover.
You'll develop and execute test plans, ensuring all upgrades and new features get a successful premiere.
You'll document, maintain, and improve system processes - turning tech jargon into clear, actionable scripts.
You'll play a key role in quality assurance, ensuring our theatre technology earns five-star reviews from staff and guests alike.