TFC UNACCOMPANIED CHILDREN PROGRAM DIRECTOR

Lutheran Services Carolinas•Columbia, SC

3d•$68,000 - $72,000•Onsite

About The Position

The Foster Care Program Manager oversees Transitional Foster Care (TFC) for Unaccompanied Children (UC) program design and implementation. The Program Manager is committed to providing the highest quality of care and supervision of youth being served and ensures that foster parents receive training and support. He/She ensures organizational compliance with grants and contracts, manages effective delivery of services and supervises TFC case management staff. Essential Functions: Oversee the hiring, training, support and supervision of staff. Ensure that all staff are properly trained and given ongoing training opportunities including having a written staff training plan. Promote teamwork, coordinate the workload of staff, delegate responsibilities and maintain positive staff morale. Administer the Department of Health and Human Services (DHHS) and Unaccompanied Children / Office of Refugee Resettlement (UC/ORR) policy and procedure in terms of intake procedures, reporting procedures and reunification procedure. Manage intake and referral process. Supervise and support licensing and recruitment staff. Participate in on-call process; and weekly staff meetings. Conduct weekly meetings/follow-up with program clinician to be updated on clients’ clinical status. Maintain, enhance and develop positive relationships with referral sources, state and federal agencies, volunteer and community agencies, employers and individuals. Coordinate vacation schedules to ensure adequate coverage and availability of services. Monitor budget by program to ensure fiscal integrity and wise management of financial resources. Generate accurate and timely completion and submission of all documentation needed for monthly financial billing and reports. Prepare and manage all reporting requirements as stipulated by contracts with Office of Refugee Resettlement (ORR), Lutheran Immigration and Refugee Services (LIRS), or other contractors. Conduct regular programmatic audits of physical and electronic files to ensure quality of service provision and fulfillment of documentation requirements. Perform other duties as requested

Requirements

Master of Social Work (MSW) or an equivalent degree in education, psychology, sociology, or other relevant behavioral science degree; OR Bachelor’s degree plus 5 years’ experience in child welfare administration, child protective services.
2 years of experience in program management or 2 years as director of a license childcare program.
Program Director must possess the administrator’s license for the care provider’s facility, if required by state licensing, possess the administrator’s license.
Bi-lingual in Spanish / English.
Awareness and sensitivity to the service population’s cultural and socio-economic characteristics is required.
Excellent interpersonal communication skills are necessary, as is ability to work cooperatively with a wide range of organizations, including local, state and federal government agencies.
High level of computer literacy is required, with proficiency in MS Office (Word, Excel, Power Point) as well as Internet and e-mail applications.
Valid NC or SC driver’s license.

Responsibilities

Oversee the hiring, training, support and supervision of staff.
Ensure that all staff are properly trained and given ongoing training opportunities including having a written staff training plan.
Promote teamwork, coordinate the workload of staff, delegate responsibilities and maintain positive staff morale.
Administer the Department of Health and Human Services (DHHS) and Unaccompanied Children / Office of Refugee Resettlement (UC/ORR) policy and procedure in terms of intake procedures, reporting procedures and reunification procedure.
Manage intake and referral process.
Supervise and support licensing and recruitment staff.
Participate in on-call process; and weekly staff meetings.
Conduct weekly meetings/follow-up with program clinician to be updated on clients’ clinical status.
Maintain, enhance and develop positive relationships with referral sources, state and federal agencies, volunteer and community agencies, employers and individuals.
Coordinate vacation schedules to ensure adequate coverage and availability of services.
Monitor budget by program to ensure fiscal integrity and wise management of financial resources.
Generate accurate and timely completion and submission of all documentation needed for monthly financial billing and reports.
Prepare and manage all reporting requirements as stipulated by contracts with Office of Refugee Resettlement (ORR), Lutheran Immigration and Refugee Services (LIRS), or other contractors.
Conduct regular programmatic audits of physical and electronic files to ensure quality of service provision and fulfillment of documentation requirements.
Perform other duties as requested