TF33 NATO Field Service Representative (Onsite)

Pratt & Whitney•East Hartford, CT

1d•Onsite

About The Position

RTX, the world's largest aerospace and defense company with 185,000 employees, is dedicated to solving complex global problems through its market-leading businesses, world-class operations, and investments in research and development. Pratt & Whitney, a division of RTX, is a global leader in aircraft engine design, manufacture, and service, with over a century of innovation in modern flight. The Military Customer Support and Services team is seeking a motivated individual for a Field Service Representative (FSR) position to enhance fleet readiness for North Atlantic Treaty Organization (NATO) customers operating TF33 engines on the E-3 Airborne Warning and Control System (AWACS) aircraft. This role is ideal for someone looking to develop project management skills and gain broad whole-engine experience. The position is located in Geilenkirchen, Germany.

Requirements

BS in engineering or related technical field with 8+ years of relevant experience; or an Advanced degree with 5+ years; or an Associate's with 7+ years; or 12+ years of relevant experience may be considered in lieu of degree.
In-depth knowledge of the TF33 engine a must; familiarity with TF33 hardware, maintenance, and operations are required.
20-30% travel to Turkey, Greece, Italy and U.S.A.
Must be a U.S. Citizen.
Must be able to gain a NATO Security Clearance.
The ability to obtain and maintain a U.S. government issued security clearance is required.
Active and existing DoD Secret security clearance required after day 1.

Nice To Haves

Able to search for Comprehensive Engine Maintenance System (CEMS) to verify maintenance activities are properly captured.
Self-starter with ability to work unsupervised.
Represent P&W answering complex maintenance issues with NATO customer.
Thorough understanding of engine operating systems and aircraft interface.

Responsibilities

Act as primary technical interface between Pratt & Whitney and NATO TF33 customers and Depot organizations.
Provide complete timely responses to customer technical questions and track in appropriate systems.
Research technical issues and correct source data to resolve systems level issues, coordinate with program management and customers to implement solutions to improve engine safety and readiness.
Support coordination and participate in company teams sent out to customer locations for special inspections, data collection, evaluation of designs, etc.
Coordinate and present technical issues in support of customer meetings and conferences.
Assist with multiple projects focused on minimizing the rate of Unscheduled Engine Removals and improving the efficiency of depot maintenance to increase engine supportability.