Cross Domain Field Service Representative (Onsite)

RTX

3d•Onsite

About The Position

Collins Aerospace is seeking a highly skilled and motivated Cross Domain Field Service Representative (FSR) to join our team at Ft. Shafter in Honolulu, Hawaii. This is a unique opportunity to work on cutting-edge cross-domain solutions in support of critical field operations. If you thrive in a fast-paced, mission-driven environment and have a passion for technology, we want to hear from you! As a Cross Domain FSR, you’ll play a pivotal role in maintaining and optimizing cross-domain hardware, software, and configurations while ensuring seamless system functionality.

Requirements

Security+ or higher DoD 8570 certification.
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
Active and transferable TS/SCI U.S. government issued security clearance is required prior to start date.

Nice To Haves

Certification in Linux+ or experience with Linux system maintenance and automation (e.g., BASH scripting, Python, Ansible).
Experience with structured data standards (e.g., XML, KML, FMV Metadata).
Proficiency in maintaining VMware virtualization environments.
Military experience with Linux-based Military Intelligence systems across multiple networks. (Cross Domain Security Solutions)
Prior military communication experience (e.g., U.S. Army MOS 35T Military Intelligence Systems Maintainer/Integrator).

Responsibilities

Managing multiple server stacks, virtual machines (VMs), storage area networks (SANs), and cross-domain appliances.
Creating and maintaining user accounts in compliance with customer and program policies.
Performing tasks such as system patching, full installations, software updates, and backup/recovery.
Supporting system accreditation events, Site-Based Security Assessments (SBSA), and security audits.
Coordinating with local facility and unit support teams to maintain network and datacenter availability.
Sustaining web applications across multiple networks, adhering to Army and domain policies.
Monitoring system processes and generating status and usage reports using advanced tools.
Identifying, troubleshooting, and resolving technical issues with hardware, software, and networks.
Ensuring proper connectivity and data flow for mission-critical systems and user environments.
Driving continuous improvements to cross-domain processes based on customer and partner feedback.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child, and elder care services.
Teladoc Medical Experts, second opinion program.
May be eligible for relocation.
And more!