Testing Services Proctor - Part-Time
About The Position
To provide skills assessment services to potential and enrolled college students utilizing approved assessment instruments and standardized procedures; To provide appropriate proctoring services for high stakes workforce certification exams according to required protocols and guidelines Please note: current Ivy Tech students are not eligible for this role. Pay Rate: $15.00 per hour. Reports to: Director of Testing Services - Varies up to 28 hours weekly based upon testing needs - Normal office hours: 8 AM - 5 PM, Monday through Friday (Some tests might be administered outside of normal office hours and / or on weekends.) - The Test Proctor is expected to work at Lake County Campus which includes Crown Point, East Chicago, and Gary locations.
Requirements
- Please note: current Ivy Tech students are not eligible for this role.
- Ability to travel between three locations in Lake County
- Associate degree and at least three (3) years experience in an administrative support environment
- Must have good technology skills and the ability to assess and troubleshoot system issues both remotely and in person
- Must have good written and oral communication skills; above average computer literacy; experience with word processing, spreadsheet, and database software, preferably Microsoft Office
- Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrate the ability to work with a diverse staff and student population
- Perform test administrative duties to maintain the proper functioning of the office
- Must possess strong organizational skills and attention to detail
- Ability to research and resolve student and employee related issues
- Ability to keep departmental information confidential
Responsibilities
- Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures
- Conduct remote test proctoring as needed via a secure internet connection
- Complete all required high stakes exam proctor training and stay current with exam protocol changes
- Provide limited hardware and software troubleshooting, including calls to testing company technical support services when problems arise
- Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis
- Adjust testing procedures for individuals according to documentation provided by the Special Needs Counselor prior to testing sessions
- Assist with scheduling center activity.
- Respond to customer queries
- Promote, demonstrate, and maintain a professional manner and appearance
- Assist in keeping the assessment and certifications centers organized, clean, supplied, and well maintained when on campus
- Other related or appropriate duties may be assigned
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What This Job Offers
Job Type
Part-time
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
