Testing Center Manager

University of Agriculture Faisalabad • Fairbanks, AK

11d • Onsite

About The Position

UAF eCampus is seeking a Testing Center Manager to join our team and lead the administration of essential testing services across our two main locations on the Troth Yeddha campus. This position is central to ensuring smooth and efficient exam operations, supporting UAF students, faculty, and the greater community by offering local, state, and national testing and certification services. As Testing Center Manager, you will oversee the day-to-day operations of testing services, manage a team of proctors and student assistants, and collaborate with national testing vendors. Your responsibilities include analyzing exam trends to enhance student access, preparing reports, and ensuring high-quality service for both online and in-person exams. You'll also work closely with eCampus and Center for Teaching and Learning leadership and faculty to resolve exam-related issues and develop strategies that align with institutional goals. This role requires strong organizational and leadership skills, with a focus on providing exceptional customer service and staying current with national testing trends. If you are passionate about enhancing access to education through effective testing services and enjoy leading a collaborative, innovation-driven team, we encourage you to apply. An ideal candidate will have strong management and project oversight skills, with experience in testing operations and a commitment to staying informed on best practices in the field. Adaptability, proactive problem-solving, and the ability to foster strong working relationships are key to success in this role.

Requirements

• Professional testing standards, national testing companies' policies and procedures, appropriate use of individual tests, general knowledge of testing, proctoring and assessment, knowledge of statistics related to testing, general knowledge of career/academic advising.
• Ability to interpret and apply complex polices, rules, and regulations.
• Ability to lead/supervise staff or work teams, including planning and organizing work, and scheduling, training and directing and reviewing work of others.
• Ability to analyze complex situations and make responsible decisions.
• 3 years experience in a standardized testing environment or equivalent.
• Three years college coursework and three years progressively responsible experience related to the program specialty, or an equivalent combination of training and experience.
• To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
• The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Nice To Haves

• Strong management and project oversight skills
• Experience in testing operations
• Commitment to staying informed on best practices in the field
• Adaptability
• Proactive problem-solving
• Ability to foster strong working relationships

Responsibilities

• Oversee the day-to-day operations of testing services
• Manage a team of proctors and student assistants
• Collaborate with national testing vendors
• Analyze exam trends to enhance student access
• Prepare reports
• Ensure high-quality service for both online and in-person exams
• Work closely with eCampus and Center for Teaching and Learning leadership and faculty to resolve exam-related issues and develop strategies that align with institutional goals

Benefits

• UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed