Testing Assistant (PM hours)

Utah State University•Logan, UT

13d•$14•Onsite

About The Position

Working under the direction of the Testing Supervisor, Testing Assistants will help in many aspects of the Professional Testing Center, for undergraduate and graduate admissions testing, professional school admissions testing, and many licensure and certification exams. Assist with computer-based testing in the planning, calendaring, security, administration, and scoring of multiple programs. Will train, certify, and re-certify annually for endorsement to proctor with various test companies. May help with outreach both on and off-campus to determine potential professional testing needs and expand test offerings for USU students, future students, and the public. Will assist with various other office tasks as required.

Requirements

Excellent verbal and written communication skills
Office experience in an educational setting or comparable experience in the private sector
High level of personal integrity
The ability to multi-task, manage time efficiently, and attend to detail with speed and accuracy
Ability to work independently and self-motivate
Good public relations skills
Excellent computer and internet skills
Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint)

Nice To Haves

Graduate student
Two years of directly related experience in testing, teaching, counseling, etc., or an associate’s degree in a related field
Knowledge of university policies and procedures
Experience with university systems (Banner, Canvas, Service Now, etc.)
Direct experience in another professional or higher education testing center
Skill with computers in installation, maintenance, troubleshooting and networking

Responsibilities

Assist Testing Supervisor in many aspects of testing programs and office management
Help to coordinate and mesh calendars of multiple computer-based test programs, including opening calendars in advance and guarding against over-booking and test-type conflicts
Train and certify by examination for multiple professional test programs which have this as a requirement (ETS, Prometric, PAN, etc.), and re-certify annually in each
Proctor and continuously monitor active test sessions and guard against examinee misconduct
Ensure test security before, during, and after all exam administrations
Assist in the management of test registration and payment program, RegisterBlast, and help to keep testing and historical records correct and current, including annual volume reporting
Assist with maintaining and updating Professional Testing Center website
Interact and communicate frequently with test candidates, test companies and vendors, and campus and high school communities by phone, email, chat, and in person
Be aware of all FERPA, privacy, and test company confidentiality laws and guidelines, and abide by them at all times
Help with various office task such as deposits, purchasing and maintaining supplies, cleaning, copying, scanning, etc.