Territory Sales Manager - Metal Building Components

Central States•Lowell, AR

1d•Onsite

About The Position

The Territory Sales Manager (TSM) – Inside Sales is responsible for managing all aspects of an assigned territory to maintain customer relationships, drive sales performance, and meet or exceed volume and revenue goals. This role serves as the primary point of contact for customers, handling order processing, pricing, credits, and service-related communication. The TSM is accountable for delivering exceptional customer service, maintaining consistent volume, and supporting action plans to re-engage down or at-risk accounts. The TSM will work on-site from our Lowell, Arkansas facility.

Requirements

Previous experience in account management and/or inside sales
Microsoft Office Suite (Excel, Word, PowerPoint)
High School Diploma or equivalent combines with relevant work experience

Nice To Haves

College degree in related fields
Industry Experience
CRM experience

Responsibilities

Develop and execute strategic sales plans to achieve and exceed territory goals, including pounds shipped, total sales, gross margin, and RMA performance.
Serve as the primary contact for all customer needs, providing timely communication on quotes, orders, credits, invoices, delivery schedules, project updates, and account-related inquiries.
Review and validate customer cut lists, resolve discrepancies, and ensure prompt and accurate communication to support seamless order processing.
Manage pricing for assigned accounts, with a strong understanding of competitive market pricing across distributors, contractors, and end users.
Collaborate closely with the Business Development Manager and Regional Sales Executive to provide well-rounded account management, ensuring customers receive both excellent inside service and field-based support.
Exercise independent judgment to adjust pricing, freight charges, packaging, and delivery requirements in alignment with business needs and customer expectations.
Support the credit department by assisting with follow-up on past due balances and helping resolve payment issues with assigned accounts.
Participate in customer field visits as needed, supporting business goals, resolving concerns, or strengthening customer relationships through in-person engagement.
Utilize CRM and ERP systems to document customer interactions, manage order status, and track territory activity.
Identify down or at-risk accounts and support execution of action plans to recover and retain customer volume.
Grow our Brand | Brand Management – Actively utilize social media outlets to promote our brand, culture, values, core competencies and products to generate brand awareness and increase our Company branding with industry related partners, customers, employees and candidates.
Performs other duties and activities related to the department as necessary to support overall operations and responsibilities, even if not specifically listed above