Territory Analyst- Customer Service Representative

Superior Plus • Sandy, UT

17h • $23 - $25

About The Position

Reporting to the Manager Wholesale Sales Ops and Customer Service, the Territory Analyst - CSR provides a variety of activities relating to the administrative and clerical services ensuring accuracy and efficiency of operations and logistics. The Territory Analyst - CSR is responsible for overseeing the back-office needs of bulk propane logistics and distribution. The Territory Analyst - CSR will also be responsible for answering any inquiries regarding landed locations and dates, volumes etc. Territory Analyst – CSR will manage and maintain logistical records within the operational accounting system by communicating closely with dispatch, marketing, and accounting groups. Why join us: Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. Competitive Compensation: We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being. Opportunity: A continuous focus on professional development with many opportunities for training & career growth. Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.

Requirements

• Bachelor’s Degree, or Community College Diploma, or equivalent courses or equivalent professional experience preferred
• More than five (5) years, professional office experience
• Propane industry, Oil & Gas, Energy Trading, Transportation, or Logistics experience preferred
• Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening

Nice To Haves

• Propane industry, Oil & Gas, Energy Trading, Transportation, or Logistics experience preferred
• Bachelor’s Degree, or Community College Diploma, or equivalent courses or equivalent professional experience preferred

Responsibilities

• Enters propane deliveries into operational accounting software
• Verifies transactions to ensure that they reflect correct load dates, pricing, volume, locations and freight or other charges
• Ensures that all required documentation and approvals have been obtained for issuing invoices and payment of invoices or expenses
• Follows up with the appropriate internal or vendor contacts to investigate and resolve any errors and discrepancies with logistics, or obtain missing documentation or approvals
• Verifies propane orders and deliveries are booked accurately on sale, purchase, and storage contracts
• Monitors contract fulfillment and volume limits
• Manage email communication from drivers to confirm deliveries
• Manages recording and balancing inventory levels on a daily and monthly basis and month end reconciliation
• Completing assigned tasks for month end closing
• Administrative and backup support for Dispatch and Marketing teams
• Analytical research to resolve discrepancies in BOL information, pricing, contracts
• Manage fixed price programs as required
• Acting as a back-up for accounting administration peers and administrative support for dispatching and marketing departments
• Other duties as assigned

Benefits

• Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do.
• Competitive Compensation: We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
• Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively.
• Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
• Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being.
• Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
• Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees