Terminal Manager

Givens•Chesapeake, VA

16h

About The Position

The Terminal Manager is responsible for the overall leadership, performance, and profitability of multi-terminal transportation operations supporting port drayage and regional over-the-road (OTR) van freight. This role oversees day-to-day operations across three operating fleets, manages a team of direct reports, and ensures safe, efficient, and compliant transportation services across the ports of Savannah, Charleston, Wilmington (NC), and Norfolk (VA). The Terminal Manager provides strategic and hands-on leadership for approximately 110 tractors and drivers, including both company-employed drivers and independent contractors, and is accountable for the successful execution of 25,000–30,000 container moves annually.

Requirements

High School Diploma or GED
Minimum 5 years of experience in transportation operations, preferably in port drayage and/or regional OTR environments
Proven direct supervisory experience managing operations staff and drivers
Strong working knowledge of DOT regulations, driver management, and fleet operations
Strong leadership and people management skills
Operational and financial acumen with the ability to interpret performance data and KPIs
Excellent communication and decision-making abilities
Ability to thrive in a fast-paced, high-volume operational environment
Problem-solving mindset with a focus on continuous improvement

Nice To Haves

Bachelor’s Degree in Transportation, Logistics, Business, or a related field
Experience managing multi-terminal or multi-fleet operations
Experience overseeing both company-employed drivers and independent contractors

Responsibilities

Operational Leadership & Oversight Lead and manage all terminal operations across three fleet locations, ensuring consistent execution of company standards, policies, and procedures
Oversee port drayage and regional OTR van operations, balancing service performance, cost control, and asset utilization
Provide direct leadership to a team of 6 direct reports, including operations, dispatch, and supervisory staff
Participate as a representative of Givens Transportation in Truckload and Maritime Association organizations and meetings
Champion a strong safety culture across all terminals and driver groups
Ensure compliance with DOT, FMCSA, port authority, and company safety requirements
Investigate accidents, incidents, and service failures; implement corrective actions and preventive measures
Oversee utilization and productivity of 110 tractors and associated drivers, including company drivers and independent contractors
Manage driver performance through coaching, mentoring, discipline, and corrective action when required
Partner with recruiting and onboarding teams to support driver hiring, retention, and engagement
Own terminal-level P&L performance, focusing on fleet profitability, cost control, and margin improvement
Monitor KPIs related to utilization, revenue per tractor, cost per move, driver productivity, and service metrics
Develop and execute plans to improve operational efficiency and profitability
Provide leadership, training, and support to dispatch teams to ensure effective load planning and execution
Drive continuous improvement initiatives across dispatch, yard operations, and driver communications
Standardize best practices across terminals while allowing flexibility for local market conditions
Collaborate with sales, customer service, maintenance, safety, and finance teams to ensure aligned execution
Support customer relationships by ensuring operational commitments are met and service issues are resolved promptly