Tenant Coordinator

Hudson Pacific Properties•San Jose, CA

2d•Onsite

About The Position

Our story is simple: we’re a real estate company focused on epicenters of innovation for media and tech. That was our Chairman and CEO Victor Coleman’s vision when he founded the company in 2006. He began building a seasoned team, purchased two Hollywood studio lots, and dramatically expanded our California office footprint by taking the company public in 2010. Today, from our Los Angeles headquarters, to Silicon Valley, to San Francisco, to Seattle, to Vancouver and beyond, we own, transform, build and operate marquee office and studio properties. Fortune 500, premier growth companies and groundbreaking start-ups, with an emphasis on those in the media and tech industries, call these properties home. Our expertise and our industry relationships enable us to access markets and assets ahead of the curve. We concentrate on where the talent is and wants to be—just like our tenants and clients. We work closely with them to find and create the perfect environment, and to provide the services that enable their employees to thrive. We build, we create value and we’re always looking towards what’s next. We are seeking a Tenant Coordinator who will serve as a key point of contact for tenants, vendors, and visitors and manages many aspects of day-to-day office operations. From responding to tenant requests to handling building access, this role requires a customer-focused team player who can keep many important details organized in a fast-paced, dynamic environment.

Requirements

Experience in residential or commercial real estate preferred.
2+ years of administrative experience in a corporate environment.
Bachelor’s Degree preferred.
Strong proficiency in Microsoft Excel, Word, and PowerPoint.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize in an extremely fast-paced environment.
Detail-oriented with strong follow-up skills.
Professional and personable with excellent customer service skills.
Ability to work independently and effectively collaborate.
Availability to work onsite Monday-Friday, 8am-5pm.

Responsibilities

Provide customer service and hospitality to tenants, vendors, and visitors, including coordinating building access.
Build rapport and relationships with tenants, including greeting them as they arrive and promptly responding to tenant requests.
Handle key aspects of office operations, including administering signage program, ordering office supplies, and processing mail and tenant billings.
Keep information accurate for buildings, leases, contacts, and emergency procedures.
Prepare tenant memos, purchase orders, contracts, above-standard tenant billings, and tenant welcome packages.
Process invoices in Yardi system, including tracking, coding, and comparing them with the budget and purchase orders.
Prepare and update tenant app content.
Plan and execute tenant events.
Track and upload Certificates of Insurance, including requesting and reviewing them and following up on any issues with the tenant or vendor.
Collaborate with building operations teams to address tenant work orders promptly.
Miscellaneous projects as assigned.