The Organizational Readiness Specialist serves as the critical liaison between system office strategy and local market execution. The system office defines the Organizational Readiness strategy, the specialist ensures the strategy is understood, adopted, and successfully implemented within each market by translating Ministry-level decisions into market-specific readiness actions. This includes assessing local impacts, preparing stakeholders, coordinating communications and training, and ensuring effective implementation across the market(s). Leads stakeholder engagement and conducts change impact assessments to understand and address readiness needs in local markets to serve as a connector with Ministry-driven changes. Reinforces system office communication strategies to ensure clarity, alignment, and awareness across impacted groups. Converts system office training plans, materials, and delivery to enable successful adoption of new systems or processes. Provides hypercare and floor support during rollout to guide end users and resolve issues quickly. Facilitates alignment between system office, change leaders, and local teams to ensure feedback flows both ways and deployment is consistent, effective, and timely.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees