Organizational Change Specialist

Reser's • Beaverton, OR

1d • Onsite

About The Position

This role will support and conduct change management activities for enterprise-wide technology initiatives across our organization. Leveraging best practices and standard methodologies, the IS OCM Specialist will work to build and maintain effective relationships with support and project teams and impacted stakeholders within the Technology organization and a wide variety of business areas. The IS OCM Specialist is committed to customer and employee satisfaction, maximizing the adoption of new business processes, systems, and technologies.

Requirements

• Bachelor’s degree in Business, Management, Computer Science or related field of study required. Equivalent experience will be considered in lieu of degree.
• Must have demonstrated 3+ years’ experience in leading and or supporting successful high-impact organizational change management initiatives related to technology projects using OCM Methodology
• Experience presenting technical concepts, diagrams, solutions, and other technical assets to non-technical individuals
• CCMP, or other accredited OCM Methodology required.
• Ability to work with employees and external resources while conveying a positive, service-oriented attitude
• Excellent facilitation, interpersonal skills, consensus building skills, and effective decision making
• Ability to identify opportunities for improvement, and to prioritize own work and meet deadlines
• Recognize and resolve ambiguous and conflicting objectives
• Familiarity with Project Management concepts and the ability to follow problem, change, and incident management processes and procedures.

Nice To Haves

• Certification in Prosci preferred.
• Bilingual Spanish/English preferred.

Responsibilities

• Performs Change Management tasks requiring the knowledge and skills to managing change and transition within a large complex organization
• Tasks may include evaluating training content, executing change management plans, adapting change activities to meet stakeholder needs, creating and distributing communications associated with major initiatives, organizational transformation, and culture change
• Responsible for scheduling, facilitating (or co-facilitating) and distributing post change activity meeting take-aways
• Complete change management assessments and change management strategies; identify and manage anticipated resistance; create actionable deliverables
• Support and engage senior leaders
• Assess change impacts and provide mitigation strategies
• Integrate change management activities into project plan
• Evaluate and ensure user readiness; manage stakeholders; track and report issues; define and measure success metrics and monitor change progress
• Perform routine and ad-hoc change management tactics to meet stakeholder needs
• Assist in developing and conducting stakeholder analysis, impact analysis, and implementation planning, and provide input on the associated risks resulting from the change activities in the organization
• Collaborate in the development and deployment of system release change activities such as evaluating release notes; impact assessments; supporting training activities, and change sustainment.

Benefits

• We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future.
• Reser’s offers choices whenever possible, because we recognize the diverse and ever-changing needs of our employees.
• Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.
• We strive to be Employer of Choice.
• As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees what to build a lasting career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees