Temporary Case Manager

Housing Opportunity Com•Kensington, MD

About The Position

This position will provide intensive trauma informed case management services to approximately 30 households who are county referred homeless/disabled individuals/families. Case management will provide linkages with available community resources for furnishing, moving costs, security deposits, application fees, etc. Will assist participants with lease arrangements and requirements for lease compliance; perform general unit inspections and develop a service plan based on an initial and periodic needs assessment. Liaison with local landlords and County government service providers. Data driven metrics supported by case management productivity and required HUD Homeless Management Information System (HMIS) input. Serves as a team member of the Supportive Housing Program and works cooperatively in meeting the unit’s goals. This position requires traveling to the client’s homes to conduct home visits. Other duties assigned. Contacts are employees within and outside the organization, which includes individuals such as landlords, property owners, and social service agencies. The employee uses highly developed communication skills in presenting ideas, problem solving, and crisis intervention. The work environment is the normal office setting and field work in and around client homes and community spaces. Exposure to aggressive or abusive behavior of clients may be encountered. The employee's work has a direct bearing on the effectiveness of the housing program and the quality of services provided to clients.

Requirements

At least 3 years’ experience in case management with low-income, culturally diverse adults,
At least 1 year of experience working with adults who are homeless
At least 1 year of experience working with adults with mental health disabilities
At least 1 year of experience in the residential leasing or property management industry.
Bachelor’s degree from an accredited college or university in Social Work, Counseling or related field. Masters preferred.
Interviewing and counseling skills.
Possess excellent oral and written communication skills
Ability to relate well to people of diverse backgrounds and cultures.
Familiarity with aging process, elder services, and disability services.
Working knowledge of local community resources
Familiarity with eligibility and procedures for federal and state entitlement programs.
Knowledge of or the ability to acquire knowledge of subsidized housing program guidelines and Federal, State and local landlord/tenant laws.
Ability to work independently, meet deadlines and exercise good judgement
Valid driver’s license, good driving record and own transportation is required.
Ability to use computer software (Google Suites, Excel).
Ability to walk up and down stairs.

Nice To Haves

Foreign language ability desirable, Spanish preferred.

Responsibilities

Meet with each client a minimum of two times per month, preferably in the clients home.
Assist clients with annual income recertification per HUD guidelines.
Work with clients to develop achievable goals and goal plans.
Make referrals based on client assessments and needs.
Write case notes within 48 hours of contact in HMIS.
Track performance data for regular unit reports.
Participate in weekly clinical supervision with a supervisor.
Participate in weekly team meetings.
Participate in new referral intake process.
Attend and participate in related trainings.
Prepare client files for successful audits.