Temporary Campground Operator

Dakota County-posted 15 days ago
$16 - $20/Yr
Entry Level
Onsite • Hastings, MN
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Campground Operators live onsite at the campground and are responsible for providing outstanding customer service to park guests including: campground reservation assistance, campground guest check in duties, store item sales, equipment rentals and providing information about park facilities and regional attractions to guests and visitors. Other duties may include campground custodial work and daily maintenance duties in the restroom and shower buildings and campsites. Operators will work closely with park staff to maintain campground facilities and grounds, communicate with Park Patrol and local Law Enforcement regarding safety or security issues, and ensure a welcoming camping experience for our guests. Operators must have the ability to live on-site in a camping unit during scheduled workdays, a full-hook up campground site is provided for the Operators at no cost to the Operators during their employment period. Candidates must have the ability to work a varied schedule that includes evenings, weekends, and holidays. Due to the inherent nature of living in the campground, Operators may respond to situations or emergencies outside of their scheduled work hours. These hours will be compensated at their hourly wage in accordance with Minnesota Labor Standards. Campground Locations Lebanon Hills Campground offers the best of both worlds—city close and country quiet. Just minutes from many popular Twin Cities destinations, this campground is surrounded by 2,000 acres of woods and lakes in beautiful Lebanon Hills Regional Park. Lake Byllesby Campground is nestled along the shores of Lake Byllesby Reservoir, the largest lake in southern Dakota County, Lake Byllesby Campground offers many lakeside campsites and an array of family activities for a fun-filled camping vacation. This campground is in the scenic Cannon River Valley close to the 26-mile Cannon Valley Trail within Lake Byllesby Regional Park. Exact shift times will vary, but staff will need to be available to work between 8 a.m. - 8 p.m., 7 days a week. The typical work schedule is 7 consecutive workdays, followed by 7 days off. Operators will work from late April to mid-October.

  • Provide high-level customer service to ensure visitors receive accurate and appropriate information in a welcoming and timely manner.
  • Provide support in the operation of the campground in accordance with applicable laws and regulations and the rules established by the Dakota County Parks Department.
  • Greet and interact with customers at assigned locations and facilities.
  • Quickly and competently facilitate their registration, fee collection, check-in, concession sales, and equipment rental.
  • Courteously greet park visitors and answer phone calls.
  • Provide information about regional attractions, park facilities and rules.
  • Accept reservations and register campers using computerized reservation system.
  • Provide high quality custodial support and daily maintenance services in a responsive manner, including but not limited to restrooms, office, and campsites.
  • Ensure the safety and security of the campground facility.
  • Work with Park Patrol staff to educate guests about the campground rules and the Park Ordinance; enforcing the rules when necessary.
  • Responsible for daily operation of the campground store.
  • Record and balance daily receipts and follow cash handling procedures
  • Notify Park staff of facility repair, maintenance and supply needs.
  • Comply with all operating policies and procedures established by Dakota County Parks Department.
  • Operate ATV, hand tools and other mechanical devices safely
  • Perform other related duties as apparent or assigned.
  • Continuous high level of customer service.
  • Ability to communicate effectively and appropriately with a variety of audiences
  • Ability to work effectively, professionally, and courteously with other park and county staff.
  • Money handling abilities
  • Mathematical abilities
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to understand complex policies, procedures, and ordinances.
  • Ability to develop and maintain effective working relationships with park visitors and staff.
  • Ability to work a varied schedule that includes evenings, weekends, and Holidays.
  • Six months of work experience in the campground, camping and/or customer service industry /hospitality industry .
  • Ability to stay on-site in a camping unit during scheduled workdays.
  • Campground/RV work experience
  • Park and/or recreation work experience
  • Customer service or hospitality experience in a park/recreation setting
  • Custodial and/or maintenance experience
  • Computer experience with a complex reservations software system.
  • Experience working with diverse populations
  • Bilingual
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