Temporary Box Office Assistant

Palm Beach State College•Belle Glade, FL

7d•$15

About The Position

Palm Beach State College Job Description |Human Resources Job Summary: Responsible for selling tickets to theatre events and handling payment transactions. Provide clerical assistance within the department to include, filing, copying, handling department telephone calls, and general customer service activities. This is a temporary as-needed position. Hours fluctuate with theatre schedule. Varies Base Pay: $15.38. Offer amount based on College's Salary Schedule guidelines.

Requirements

High school diploma or GED with little or no formal training
Knowledge of: Microsoft Office Professional or similar application
Skilled in: Good verbal and written communication
Organized and good time management

Nice To Haves

Some related experience

Responsibilities

Makes photocopies and scans documents into the system.
Welcomes and assists persons who come into the department.
Screens calls for supervisors and respond to routine questions.
Provides information to the public, students, and staff regarding programs and services of a department, campus, or College.
Answers, screens, researches, informs, advises, records, processes and follows−up all customer requests efficiently and expeditiously as received by telephone, mail or personally from citizens, elected officials, agencies, and/or College faculty and staff.
Assists personnel with operating office equipment such as personal computers, printers, copying machines as well as software programs, providing training when necessary.
Sets up and organizes files and manuals; counts and alphabetizes records; keeps files up to date; distribute, as needed.
Sells tickets to events using an on−line software ticketing program.
Receives payments (cash, check and/or credit card).
Balances and close cash drawers or computer.
Reconciles cashier activity on system.
Works with theatre user groups during performances to sell tickets and accommodate patrons’ needs including handicapped patrons.
Acquires knowledge of other staff duties and serve as a back-up, as necessary.
Performs other job-related duties as assigned.