Teller FT
About The Position
Summary/Objective At R.I.A. Federal Credit Union a Teller’s primary focus is to improve the financial well-being of our members. This is accomplished through: Relationships: Building relationships is integral to the success of R.I.A. As a community credit union, R.I.A. Teller’s will invest the time to get to know each member and take care of their needs while finding opportunities to improve their financial well-being. Integrity: In an era of big banks and big data, operating with integrity is becoming a more difficult trait to find in a financial institution. R.I.A. Tellers are committed to handling member’s finances and data in a manner that is ethical, transparent, and professional. Action: Not content with “business as usual,” R.I.A. is action oriented. From helping a member solve a financial challenge to positively impacting the community through volunteering and sponsorships, R.I.A. is motivated to action. Essential Functions Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions Learn and Educate: Tellers must maintain high levels of product/services knowledge so, in-turn they can educate members and prospective members on such products and services. Interact: Tellers interact with members and prospective members, specific to deposit and loan accounts. Since these interactions are in-person, creating a pleasant experience for R.I.A. members are vital. Interacting with the branch team and being present for meetings and continuing education with be an important factor to the success of a Teller. Perform: Tellers will perform banking transactions including but not limited to deposits, withdrawals, loan payments, check cashing, transfers, and various other financial transactions. A teller must be able to assist in branch opening and closing procedures which may include processing checks, night drops, or stocking supplies. Uncover and Refer: As a not-for-profit financial institution we have a responsibility to uncover opportunities to improve the financial well-being of those we interact with. The most important characteristic of a successful Teller is their ability to find these opportunities and convert them into success for our members. Should opportunities arise to help a member with an additional product or service, the Teller should be referring this to the respective teams to act. Compliance: A strong understanding and adherence to compliance is a requirement for success as a Teller at R.I.A. Must follow safety and security rules and regulations. Maintain the security of your work area and keep it organized and neat in appearance. Balance: An ability to balance and handle cash in a safe and secure manner is important.
Requirements
- Minimum High School graduate or GED, required.
Nice To Haves
- Experience in banking and or customer service, preferred.
Responsibilities
- Learn and Educate: Tellers must maintain high levels of product/services knowledge so, in-turn they can educate members and prospective members on such products and services.
- Interact: Tellers interact with members and prospective members, specific to deposit and loan accounts. Since these interactions are in-person, creating a pleasant experience for R.I.A. members are vital. Interacting with the branch team and being present for meetings and continuing education with be an important factor to the success of a Teller.
- Perform: Tellers will perform banking transactions including but not limited to deposits, withdrawals, loan payments, check cashing, transfers, and various other financial transactions. A teller must be able to assist in branch opening and closing procedures which may include processing checks, night drops, or stocking supplies.
- Uncover and Refer: As a not-for-profit financial institution we have a responsibility to uncover opportunities to improve the financial well-being of those we interact with. The most important characteristic of a successful Teller is their ability to find these opportunities and convert them into success for our members. Should opportunities arise to help a member with an additional product or service, the Teller should be referring this to the respective teams to act.
- Compliance: A strong understanding and adherence to compliance is a requirement for success as a Teller at R.I.A. Must follow safety and security rules and regulations. Maintain the security of your work area and keep it organized and neat in appearance.
- Balance: An ability to balance and handle cash in a safe and secure manner is important.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
